Alexander Keller
Post Falls,ID
Summary
Driven professional with a track record of enhancing customer satisfaction and driving sales at Sam's Club through exceptional service and relationship building. Skilled in route planning and safe driving practices, demonstrated during tenure with Mesa Public School District. Excels in time management and customer service, consistently achieving goals with a flexible and results-focused approach.
Overview
12
12
years of professional experience
Work History
Fit Driver
Mesa Public School District
2016.08 - 2024.01
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Sales Associate
Sam's Club
2013.05 - 2016.08
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Teacher's Aide High School
Ceaser Chavez High School
2011.09 - 2014.04
- Assisted teachers with supervision and care of group of [Number] children.
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Graded assignments and reported individual progress to teacher.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Education
No Degree - Behavioral Aspects of Health
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZHigh School Diploma -
Nordhoff High School
Ojai, CA06.1987
Skills
Time Management
Valid Driver's License
Customer Service
Clean Driving Record
Problem-Solving
Safe Driving Practices
Punctual and Reliable
Patience and understanding
City and non-city driving
Flexible Schedule
Punctuality
GPS and route planning
Loading and unloading
Traffic laws knowledge
Safety Protocols
Defensive Driving
Vehicle Inspection
Safety Management
Route Planning
Driving in Adverse Conditions
Navigational Systems and GPS
Vehicle inspections
Route Management
Transportation
Traffic Law Observation
Vehicle Maintenance
Passenger transportation
Accident Prevention
Relationship Building
Adaptable driving techniques
Schedule Management
Fuel Efficiency
DOT Compliance
Route Determination
Customer rapport
Staff Development
Timeline
Fit Driver
Mesa Public School District
2016.08 - 2024.01
Sales Associate
Sam's Club
2013.05 - 2016.08
Teacher's Aide High School
Ceaser Chavez High School
2011.09 - 2014.04
No Degree - Behavioral Aspects of Health
Maricopa Community Colleges - Rio Salado Community College
High School Diploma -
Nordhoff High School
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