Alexander Klippel
Akron
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Part Owner
Klippel Landscaping
05.2020 - Current
- Go to potential client's houses and give them an accurate and fair estimate to complete any yard work needed
- Service and operate lawn mowers, string trimmers, chain saws, and other large lawn instruments
- Kept a good rapport with repeat customers, and continued doing great work along with getting more work due to word of mouth
- Kept records for production, inventory, income and expenses.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Server
French Crust Cafe
10.2022 - 05.2023
- Provided exceptional service to high volume of daily customers
- Operated POS terminals to input orders, split bills and calculate totals
- Greeted customers, answered questions and recommended specials to increase profits
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Cleaned tables and chairs to prepare the dining area for next customers
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Trained new employees on restaurant procedures
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Trained new employees to perform duties.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Stayed up-to-date on menu changes to help customers make food choices.
- Bussed and reset tables to keep dining room and work areas clean.
Auto Detailer
Ken Ganley Kia
01.2018 - 05.2020
- Cleaned cars both externally and internally by hand or with use of automated equipment
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine
- Served clients with on-site detailing services at businesses and homes
- Maintained cleanliness and presentation of the stockroom and organized chemical racks by size, style and color for visual appeal
- Inspected parts, equipment or vehicles for cleanliness and damage
- Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas
- Drove vehicles to or from workshops or customer workplaces or homes
- Took delivery of car shipments and inspected vehicles
- Ran parts deliveries and cars to other dealerships.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Archbishop Hoban High School
Akron, Cincinnati, OH06.2020
degree - Biology
The University of Akron
Akron, OHBachelor of Science - Biology
University of Cincinnati
Cincinnati, OH 05.2024
Skills
- Strong Work Ethic
- Quick Learner
- Customer Service
- Responsible and Punctual
- Can work under pressure
- Maintain clean and tidy workspace
- Cross-Functional Team Management
- Staff Management
- Maintenance and Repair Management
- Issue Resolution
Timeline
Server
French Crust Cafe
10.2022 - 05.2023
Part Owner
Klippel Landscaping
05.2020 - Current
Auto Detailer
Ken Ganley Kia
01.2018 - 05.2020
High School Diploma -
Archbishop Hoban High School
degree - Biology
The University of Akron
Bachelor of Science - Biology
University of Cincinnati
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