Alexander Knox
Tampa,FL
Summary
Performance-oriented technical sales leader with proven expertise in revenue management, client acquisition and account servicing. Diligently research clients, competitors and market conditions to remain lean and agile in face of a changing marketplace. Excellent negotiator and influential program manager.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Key Enterprise Account Director II, Acquisition
Lumen Technologies
Tampa, FL
01.2024 - 08.2024
- ~386% attainment YTD
- New logo acquisition for Large Enterprise
Director of Client Development
Lumen Technologies
Tampa, FL
08.2023 - 01.2024
- Complex technology specialist
- Overlay leader, responsible for large & complex deals
- Orchestrator for how we distinguish ourselves as unique on the playing field, in order to create value for our shareholders and customers
- Holistic view of large & complex opportunities across the globe to drive resources and tactics toward maximizing minimum gain and minimizing maximum loss
Head of Customer Success, Strategic
Zayo Group
Tampa, FL
10.2021 - 09.2023
- Launched CS Academy Program, engineered or re-designed about a dozen processes impacting numerous department workflows
- Put out countless fires for most of the Fortune 100, challenged status quo on operational effectiveness, developed and promoted world class leaders
- Responsible for a fantastic group of ~70 team members across North America, and just over $2B in ARR
Director of Strategic Sales, Hyperscale
Zayo Group
Tampa, FL
10.2021 - 11.2022
- 118% attainment to goal
- Servant leader, responsible for a bespoke sales experience with the world's most valuable Hyperscalers
Head of Customer Success, Public Sector
Verizon Connect
Tampa, FL
09.2018 - 10.2021
- Held multiple prior roles: Enterprise CSM, Government CS Manager, Sr Mgr of CS
Director Of Business Development
Nutrition First
Chicago, IL
02.2014 - 09.2018
- Launched 2 new lines of business (retail/corporate conferences) resulting in $1.3M net new ARR
- Negotiated partnership for packaging & distribution of 3rd party consumer meals, resulting in $600k net new ARR
- Held multiple previous roles: Account Exec, Sales Mgr
Business Account Executive
AT&T
Tampa, FL
09.2012 - 02.2014
- #1 in Florida, #8 in US (2013)
- 228% attainment (Gross Adds)
- 336% attainment (Strategic Imperatives)
Certification
- Lean Six Sigma Black Belt, ICBB
- Fortinet Network Security Expert, Level 3
Timeline
Key Enterprise Account Director II, Acquisition
Lumen Technologies
01.2024 - 08.2024
Director of Client Development
Lumen Technologies
08.2023 - 01.2024
Head of Customer Success, Strategic
Zayo Group
10.2021 - 09.2023
Director of Strategic Sales, Hyperscale
Zayo Group
10.2021 - 11.2022
Head of Customer Success, Public Sector
Verizon Connect
09.2018 - 10.2021
Director Of Business Development
Nutrition First
02.2014 - 09.2018
Business Account Executive
AT&T
09.2012 - 02.2014