Summary
Overview
Work History
Education
Skills
Related Experience
Accomplishments
Certification
Languages
References
Timeline
Generic

Mayra Amador Ramirez

Hanford,CA

Summary

I am a dedicated and detail-oriented professional who has recently graduated from the Medical Billing and Coding program, with Dean’s List honors. I bring a strong foundation in healthcare logistics. Proven track record as a warehouse trainer at Sarnova Medical Distribution, specializing in controlled substances and compliance. Distribution, with a focus on controlled substances, compliance, and regulatory reporting, including ARCOS (Automation of Reports and Consolidated Orders System).

With my certification in controlled substances and extensive knowledge of healthcare operations, I am now transitioning into the medical billing and coding field. I am committed to accuracy, confidentiality, and strict adherence to healthcare compliance standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Trainer /Inbound Receiver

Sarnova, LLC (Boundtree Medical)
Visalia, CA
10.2014 - 10.2024
  • Trained and onboarded new warehouse associates on safety protocols and inventory systems.
  • Collaborated with supervisors to assess training needs, enhancing workflow and productivity.
  • Ensured compliance with DEA regulations in handling controlled substances and company policies.
  • Developed and delivered hands-on training sessions for order processes like picking and shipping.
  • Verified incoming shipments for accuracy, damage, and compliance with purchase orders.
  • Conducted routine audits of inventory and documentation to uphold quality standards.
  • Monitored environmental conditions for temperature-sensitive medical supplies to maintain integrity.
  • Maintained comprehensive audit records for traceability and regulatory inspection readiness.

Education

Medical Billing and Coding -

San Joaquin Valley College
Visalia, CA
06.2025

Skills

  • Telephone and appointment scheduling
  • Insurance verification and co-pay collection
  • Customer and patient communication
  • CPT and ICD-10 coding
  • Medical auditing and diagnostic coding
  • CPR and HIPAA certification
  • Claims follow-up and visitor greeting
  • Insurance guidelines knowledge
  • Microsoft Office proficiency
  • Medical office procedures
  • Office equipment operation
  • Report preparation and financial documentation
  • Medical records management
  • Claims processing understanding
  • Insurance billing and collections
  • Patient bill review and denied claims appeal
  • Insurance coverage verification
  • Billing department assistance
  • Keyboarding proficiency with 10-key typing skills
  • Patient payment plan setup and collection account management
  • Filing system maintenance
  • Community services knowledge
  • Medicare reimbursement systems understanding

Related Experience

Sarnova, LLC (Boundtree Medical), Visalia, CA, Warehouse Trainer, 10/14, 10/24, Trained and onboarded new warehouse associates in company protocols, safety procedures, and inventory systems to ensure consistent operational standards., Collaborated with supervisors and management to identify training needs and optimize workflow and productivity., Ensured proper handling and documentation of controlled substances in accordance with DEA regulations and company policies., Developed and implemented training materials, job aids, and hands-on sessions for order picking, packing, shipping, and receiving processes., Crossed-trained in all areas of the warehouse., Have a DRW license for controlled substances., Receiving Clerk., Communicated with vendors and internal departments to resolve discrepancies or damaged goods., Assisted in cycle counts and physical inventory to support inventory accuracy and control., Verified and inspected incoming shipments for accuracy, damage, and compliance with purchase orders., Logged all received items into inventory systems, ensuring accurate records for stock levels and reporting., Conducted routine audits of inventory, shipments, and documentation to ensure compliance with internal quality standards and external regulatory requirements., Reviewed and validated controlled substance handling procedures, ensuring full adherence to ARCOS and DEA guidelines., Maintained detailed audit reports and records for traceability, accountability, and inspection readiness., Monitored environmental conditions (e.g., temperature-sensitive storage) for quality control of medical supplies., Ensured labeling accuracy, lot tracking, and expiration date monitoring for all incoming and outgoing products., Participated in internal audits, risk assessments, and continuous improvement initiatives to enhance operational quality.

Accomplishments

  • Dean's List

Certification

  • Medical Billing & Coding Certificate
  • BLS
  • HIPPA
  • Typing
  • Designated Representative (Wholesaler)

Languages

English
Native/ Bilingual
Spanish
Professional

References

References available upon request.

Timeline

Warehouse Trainer /Inbound Receiver

Sarnova, LLC (Boundtree Medical)
10.2014 - 10.2024

Medical Billing and Coding -

San Joaquin Valley College
Mayra Amador Ramirez
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