Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Del Rosario

Miami,FL

Summary

Equipped with strong problem-solving abilities, eagerness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Medical Equipment Reseller/Warehouse Lead

One Beat/Sarnova
04.2023 - 05.2025
  • Managed inventory levels and ensured accurate product listings across multiple platforms.
  • Facilitated customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with suppliers to negotiate terms and streamline the procurement process.
  • Increased reseller satisfaction by providing exceptional customer service and timely resolution of issues.

Customer Service Representative

Publix
10.2021 - 02.2023
  • Led team of customer service representatives to enhance service quality and improve customer satisfaction.
  • Implemented process improvements that streamlined workflows, reducing response time for customer inquiries.
  • Mentored new hires in best practices for customer interaction, fostering a culture of excellence within the team.
  • Provided ongoing support to team members through mentoring, coaching, and skill development sessions.

Host/Packer

Beverly Hills Cafe
02.2021 - 07.2021
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Worked in fast-paced, ever-changing environment.
  • Re-stocked, organized and arranged service and food stations.

Education

High School Diploma -

Mater Lakes Academy
06.2022

Miami Lakes Educational Center And Technical College
Hialeah, FL
09.2021

Skills

  • Customer engagement
  • Reliable and responsible
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Friendly and helpful

Languages

Spanish
English

Timeline

Medical Equipment Reseller/Warehouse Lead

One Beat/Sarnova
04.2023 - 05.2025

Customer Service Representative

Publix
10.2021 - 02.2023

Host/Packer

Beverly Hills Cafe
02.2021 - 07.2021

High School Diploma -

Mater Lakes Academy

Miami Lakes Educational Center And Technical College

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Eduardo Del Rosario