ALEXANDER LOPEZ

• Diagnose and repair complex electrical issues in non-operational and dead vehicles
• Specialize in high-voltage system troubleshooting and root cause analysis
• Work closely with engineers and technicians to develop innovative repair solutions
• Ensure repairs meet Tesla’s safety and quality standards

• Consistently met or exceeded performance metrics for repair technicians at Tesla

• Worked in a high pace environment meeting company goals
• Assisted in training new associates in various stations of the line
• Developed new methods in order to maintain a production pace
• Assisted the Process Technician in restoring machine functionality by using troubleshooting methods
• Was in charge of setting up and operating production equipment in accordance with daily work orders and safety procedures

• Ensured that employees were productive and on task in order to meet business and customer needs
• Maintained a safe working environment by following safety procedures, policies, and regulations
• Receipts, employee hours, and inventory movements were all tracked by me

• Established long-term customer relationships through prompt and courteous service
• Kept track of orders and alerted customers to any changes in status or potential delays
• Maintained excellent customer relations by promptly responding to all customer inquiries and complaints about work orders, invoices, and shipments