I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. With a willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Production and Installation Specialist
Signarama
01.2023 - 12.2023
Enhanced customer satisfaction by providing efficient and accurate installation services.
Reduced service call-backs by performing thorough system checks after installations.
Streamlined installation processes for improved team productivity and time management.
Collaborated with sales teams to ensure seamless transitions from purchase to installation.
Trained new team members on proper installation techniques, ensuring consistent quality across from production to instillation.
Coordinated with other specialists to troubleshoot complex issues during installations, minimizing downtime for clients.
Maintained detailed records of completed projects, facilitating accurate invoicing and future reference for support needs.
- Evaluated on-the-job skills and knowledge of new employees to facilitate a thorough onboarding process and identify opportunities for ongoing training.
Documented customer, job site, and material information to guarantee transparency and care throughout the lifecycle of projects.
Aquatics Specialist
Urbana Park District
03.2021 - 02.2022
Enhanced swimmer safety by implementing improved lifeguard training and regular skill assessment sessions.
Increased member satisfaction with customized aquatic programs tailored to individual needs and goals.
Streamlined pool operations by developing efficient scheduling systems for staff and facility usage.
Improved water quality through diligent monitoring, chemical balancing, and proactive maintenance procedures.
Promoted welcoming environment through effective communication, relationship-building, and conflict resolution among members and staff.
Collaborated with other departments to develop cross-functional fitness programs incorporating aquatic elements for a more well-rounded experience.
Maintained accurate records of program participation, certifications earned, incident reports, and equipment inventory for seamless operations management.
Planned recreational programming to provide a competitive and enriching introduction to aquatics for over 100 children, including those with emotional and behavioral activities.
Implemented mask policies during the COVID pandemic to maintain a safe and healthy (secure) environment for program participants.
Collaborated with colleagues and family members (parents and guardians) of program participants to cultivate a culture of inclusion.
Infantry Machine Gunner
United States Marine Corps
10.2015 - 01.2020
Enhanced situational awareness by maintaining constant communication with other members of infantry squads during patrols and engagements.
Optimized weapon performance by conducting thorough pre-combat checks and services on machine guns and related equipment.
Fostered a cohesive team environment through clear communication and collaboration during high-pressure situations.
Maintained physical fitness levels required for optimal performance as an Infantry Machine Gunner through regular exercise routines and adherence to a healthy lifestyle regimen.
Cultivated strong working relationships with fellow Marines, resulting in increased trust, loyalty, and overall effectiveness as an infantry unit.
Assessed personnel and equipment, including weaponry and vehicles, for Marine platoon to ensure fitness for mission efficiency.