Alexander Mackey
Las Vegas,NV
Summary
Driven sales professional with a proven track record at Kirby, adept in customer relationship building and leveraging interpersonal communication skills to increase client satisfaction and loyalty. Expert in employing innovative sales tactics and product knowledge to expand the customer base and enhance service delivery, achieving significant market penetration.
Overview
3
3
years of professional experience
Work History
Sales Representative
Kirby
01.2005 - 06.2005
- Increased market penetration with introduction of innovative sales tactics.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Sales Representative
CUTCO
05.2004 - 11.2004
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Associate
D.E.M.O Clothing Store
12.2002 - 04.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Deveroes Clothing Store
05.2002 - 11.2002
- Maintained a clean and organized workspace, promoting a professional environment for customers.
- Streamlined the checkout process for increased efficiency and reduced wait times.
- Assisted in-store merchandising efforts by arranging products according to planograms or visual guidelines provided by management.
- Operated cash register to record transactions accurately and efficiently.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Newport High School
Newport, KY05.2003
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Product and service knowledge
- Sales Presentations
Timeline
Sales Representative
Kirby
01.2005 - 06.2005
Sales Representative
CUTCO
05.2004 - 11.2004
Sales Associate
D.E.M.O Clothing Store
12.2002 - 04.2004
Sales Associate
Deveroes Clothing Store
05.2002 - 11.2002
High School Diploma -
Newport High School
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