Alexander Mana
Saint Louis,MO
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Champs Sporting Goods
Saint Louis, MO
11.2023 - Current
- Facilitated daily store operations by managing inventory levels and optimizing product displays.
- Trained new staff on customer service protocols and sales techniques to enhance team performance.
- Executed visual merchandising strategies to maximize product visibility and drive sales.
- Monitored sales metrics to identify trends and adjust inventory management practices accordingly.
Store Manager
Arch Apparel
Saint Louis, MO
10.2022 - 11.2023
- Directed daily store operations, enhancing customer experience and operational efficiency.
- Mentored team members, fostering a collaborative environment and improving staff performance.
- Analyzed sales data to identify trends, implementing strategies that increased product visibility.
- Managed inventory levels, ensuring optimal stock availability and reducing waste.
Assistant Store Manager
Champs Sporting Goods
Saint Louis, MO
09.2019 - 10.2022
- Assisted in daily store operations, ensuring optimal inventory levels and product displays.
- Implemented promotional campaigns, resulting in increased foot traffic and customer engagement.
- Developed employee schedules, balancing labor costs with peak sales periods for operational efficiency.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
Education
Bachelor of Social Work - Social Work
University of Missouri, St.Louis
Saint Louis, MO12.2021
Timeline
Assistant Store Manager
Champs Sporting Goods
11.2023 - Current
Store Manager
Arch Apparel
10.2022 - 11.2023
Assistant Store Manager
Champs Sporting Goods
09.2019 - 10.2022
Bachelor of Social Work - Social Work
University of Missouri, St.Louis