Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexander Manning

Richmond Heights,OH

Summary

Sales and customer service professional seeking a challenging position to contribute to the growth and success of a growing company.

Overview

15
15
years of professional experience

Work History

Sales Consultant

Wyndham Resorts
Wisconsin Dells
02.2024 - 09.2024
  • Maximized sales revenue by promoting and selling vacation ownership packages to prospective clients.
  • Delivered customized product pitch to prospective clients.

Marketing Director

Gemini Charters
Lahaina
06.2022 - 12.2023
  • Managed individual ticket sales along with group sales and special promotions, overseeing various marketing events.
  • Interacted with customers through various channels, such as phone, electronic inquiries, and in-person communication.
  • Expanded functional acumen by performing various back-end tasks such as purchasing, scheduling and talent booking.

Real Estate Sales

Diamond Resorts
Lahaina
06.2021 - 06.2022
  • Obtained Hawaii real estate license and sold vacation ownership packages to guests worldwide.
  • Developed strong presentation and sales skills while working on a hyper-competitive sales floor.

Concierge/Marketing/Sales

Diamond Resorts
Lahaina
10.2019 - 06.2021
  • Customer service-focused position aimed at achieving high levels of guest satisfaction.
  • Maximized revenue generation by utilizing effective qualification methods that delivered exceptional performance in acquiring client leads.

Concierge/Marketing/Sales

Westin Resorts
Lahaina
02.2018 - 09.2019
  • Exercised highly developed interpersonal skills to achieve consistently positive feedback from guests
  • Enhanced customer satisfaction levels with seamless organization of entertainment and dining services
  • Qualified leads and coordinated meetings for prospective timeshare buyers.

Customer Service/Lift Operator

Winter Park Ski Resort
Winter Park, CO
11.2015 - 05.2017

Adhered to all safety regulations set forth by OSHA, local laws and company policies.

Manufacturing Associate

CBG Biotech
Solon, OH
06.2009 - 10.2015
  • Assemble parts into finished products.

Education

Earned State of Hawaii Real Estate License (Active) -

Carol Ball School of Real Estate
Kahului, HI

Graduate June 2009 -

Solon High School
Solon, OH

Skills

  • Excellent Communication Skills
  • Starwood, Marriott & Diamond Sales Trained
  • Strong Work Ethic
  • Proficient on multiple software platforms
  • Resourceful Problem Solver
  • Exceptional Customer Service

References

Available upon request

Timeline

Sales Consultant

Wyndham Resorts
02.2024 - 09.2024

Marketing Director

Gemini Charters
06.2022 - 12.2023

Real Estate Sales

Diamond Resorts
06.2021 - 06.2022

Concierge/Marketing/Sales

Diamond Resorts
10.2019 - 06.2021

Concierge/Marketing/Sales

Westin Resorts
02.2018 - 09.2019

Customer Service/Lift Operator

Winter Park Ski Resort
11.2015 - 05.2017

Manufacturing Associate

CBG Biotech
06.2009 - 10.2015

Earned State of Hawaii Real Estate License (Active) -

Carol Ball School of Real Estate

Graduate June 2009 -

Solon High School
Alexander Manning