Alexander Mathews
Madison ,AL
Summary
Proven track record of enhancing customer satisfaction at Back Bar Beauty Supply through efficient route planning and timely deliveries. Adept at teamwork and collaboration, consistently improving service quality at Blue Moose Auto Spa. Skilled in time management and food preparation, significantly boosting repeat business at 5A’s Restaurant.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Back Bar Beauty Supply
09.2023 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Attendant
Blue Moose Auto Spa
09.2022 - 08.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Enhanced guest experience by providing prompt and courteous service during their visit.
Cook
5A’s Restaurant
03.2022 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Trained and supervised cooking staff to expertly meet daily needs.
Education
General Studies
Calhoun Community College
Tanner, ALAdvanced Diploma -
Sparkman High Schools
Huntsville, AL05.2019
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Time management skills
- Loading and unloading
Timeline
Delivery Driver
Back Bar Beauty Supply
09.2023 - 12.2024
Attendant
Blue Moose Auto Spa
09.2022 - 08.2023
Cook
5A’s Restaurant
03.2022 - 09.2022
General Studies
Calhoun Community College
Advanced Diploma -
Sparkman High Schools
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