Alex Merkel
Summary
Creative professional with extensive project experience from concept to development. Talents include customer service, well versed in technology, and problem solving skills.
Overview
5
5
years of professional experience
Work History
Painter
College Pro Painters
- Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
- Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Coordinated and completed ongoing routine painting of exterior and interior of properties.
Cashier
Village Pantry
- Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Trained new team members in cash register operation, stock procedures and customer service.
Store Clerk
Ups Store
10.2018 - 02.2019
- Greeted customers promptly and responded to questions.
- Received deliveries, scanned packages and updated orders in internal database.
- Maintained work area and kept cash drawer organized.
Forklift Operator
Costco Wholesale
11.2017 - 06.2019
- Transferred materials to and from warehouses, production lines and packaging lines.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Night Supervisor
Costco Wholesale
06.2019 - 02.2020
- Set performance metrics for each team member and provided feedback when needed. Addressed customers' concerns and questions and handled complaints. Handled inventorying responsibilities.
- Assisted upper management with daily operations to meet standards of service and quality.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
Logistics Broker
Total Quality Logistics Inc.
12.2020 - 02.2022
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
- Cleared goods through customs and verified delivery to client destinations.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
Roofing Salesperson
Eads Roofing
11.2022 - 02.2023
- Adhered to safety regulations when performing inspections on roofs or installations.
- Managed customer relations by responding promptly to inquiries, complaints and requests for information.
- Prepared detailed cost estimates for various roofing projects according to specifications.
- Collaborated with colleagues from other departments to ensure successful completion of projects within deadlines.
Education
High School Diploma - Graduated with Core 40 Honors
Zionsville Community High School
Undecided - Some College
Indiana University Bloomington
2013
Skills
- Client-focused
- Quick learner
- File/records maintenance
- Computer proficient
- Customer Satisfaction
- Operations management
- Communication
- Problem Solving
Timeline
Roofing Salesperson
Eads Roofing
11.2022 - 02.2023
Logistics Broker
Total Quality Logistics Inc.
12.2020 - 02.2022
Night Supervisor
Costco Wholesale
06.2019 - 02.2020
Store Clerk
Ups Store
10.2018 - 02.2019
Forklift Operator
Costco Wholesale
11.2017 - 06.2019
Painter
College Pro Painters
Cashier
Village Pantry
High School Diploma - Graduated with Core 40 Honors
Zionsville Community High School
Undecided - Some College
Indiana University Bloomington
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