Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Alexander Miller

Salem

Summary

Driven Regional Sales Manager, keen interest in increasing revenue, building key customer relations. Problem solver and skilled in project development.

Overview

16
16
years of professional experience

Work History

Regional Sales Manager

GEMU
12.2023 - Current
  • Help to grow the market share and develop a loyal customer base through direct selling.
  • Market and sell all GEMU product lines where applicable on an application and project driven basis.
  • Overseeing 50+ accounts and developed close relationships with key personal, decision makers, designers and engineers.
  • Setup and deliver learning sessions, targeting and focusing on where customers are lacking in knowledge. Helping develop a cohesive and constructive relationship.
  • Consult on product lines and bring in expert help where needed to improve customer projects efficiencies.
  • Developing OEM accounts that offer profitable growth whilst minimizing conflict with distribution partners.


Life Sciences Engineer

Watson Marlow Fluid Technology Solutions
03.2017 - 07.2023
  • U.S Product Champion for the new Downstream Pump ‘Quantum 600’ including customer demonstrations, L&L’s and Exhibitions.
  • Project Managed, designed and delivered the new Customer Experience Center for the Life Sciences Division in Devens, MA. Learnt new software(BA Connected from Brightsign) to deliver digital content for specific screens in the CEC, saving time and money outsourcing this work.
  • Supporting the National Sales team with complex technical needs on a daily basis.
  • Vast experience in interpreting customer needs using available resources, whilst liaising with sales offering sound technical and application advice to agree competitive fluid technology solutions. Biopharm and OEM Sectors
  • Conducting successful customer on-site lunch and learns to key accounts.
  • Product Expert at the largest Biotechnology exhibitions, including ISPE East, BPI Boston and Interphex every year since 2017 (not including Covid shutdown years)

OEM Project Engineer

Watson Marlow Fluid Technology Solutions
09.2008 - 03.2017
  • Advanced knowledge in Microsoft Office Applications.
  • Developed global pricing matrix for the WM DriveSure OEM Pump range, including IF functions and Macros.
  • Developed technical application datasheet tools in Adobe to support global Sales Engineers
  • Developed a range of interactive sales quote pdf templates for the U.S Biopharm sales team, covering a wide range of products sold into the sector.
  • Project management, including managing customer specific products from concept to market, providing required volume quotations ensuring product gross margins are sensibly thought out. Also for repeat business.
  • Testing – Vast experience in developing and executing application specific test plans to provide performance validation for specific pump and tubing combinations.
  • Following business process for bespoke pump development projects, ensuring project information is safe.
  • Produced financial models for OEM projects whilst maintaining any historic financial measures specific to that customer.
  • Strong 2D and3D CAD engineering design experience.
  • Strong FEA (Finite Element Analysis) CAD modelling testing and presenting.
  • Experience in testing /developing new ideas or variations of standard product. Reporting, concluding and final recommendations to EU sales engineers to help support and win major OEM projects

Education

Bachelor of Science - Design Engineering

Bournemouth University
Bournemouth , UK
09.2008

Skills

  • Communication
  • Project Management
  • Business development and planning
  • Design Engineering

Hobbies

I'm a keen sportsman, playing tennis and soccer on a regular basis. 

Enjoy music, self taught on guitar although my cats may disagree..

Other hobbies include 3D printing, hiking, skiing.

Timeline

Regional Sales Manager

GEMU
12.2023 - Current

Life Sciences Engineer

Watson Marlow Fluid Technology Solutions
03.2017 - 07.2023

OEM Project Engineer

Watson Marlow Fluid Technology Solutions
09.2008 - 03.2017

Bachelor of Science - Design Engineering

Bournemouth University
Alexander Miller