Alexander Monstwil
Fort Mill,SC
Summary
Strategic leader with 23 years in sales, specializing in team building, innovation, and operational efficiency. Transformed challenges into opportunities, driving significant growth and profitability. Experienced in executive management, with strengths in financial oversight and team leadership. Communicates effectively and adapts quickly to enhance organizational success.
Overview
23
23
years of professional experience
Work History
Founder and President
El Roppo, Inc.
Fort Mill, South Carolina
06.2021 - Current
- Founded smoking accessories company focusing on online retail and wholesale sales.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Developed innovative product lines that increased market competitiveness and attracted new customers.
- Designed patent-pending device enhancing user convenience.
- Created engaging social media content that boosted brand awareness and expanded online reach.
- Managed shipping logistics for order fulfillment, ensuring timely delivery and enhancing customer satisfaction.
- Crafted all packaging designs, including child-resistant multipacks and retail-ready boxes.
- Oversaw the development and maintenance of the company website and e-commerce platforms.
Self-Employed
Self
Fort Mill, South Carolina
06.2017 - 06.2021
- Executed trades in Bitcoin, Bitcoin Cash, and Ethereum across multiple platforms to leverage market fluctuations.
- Educated self on market indicators including Mac D, Money Flow Index, Relative Strength Index, and Bollinger Bands; developed tracking indicators and spreadsheets to analyze market trends.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance performance and outcomes.
Commercial Account Manager
Sears Auto Centers
10.2015 - 06.2017
- Oversaw 73 stores across 7 districts and 2 regions, driving over $4.5 million in commercial sales
- Managed complex sales processes and sales opportunities with a wide range of customers from locally owned single location small businesses to large corporations with a national footprint.
- Negotiated contracts and product/service agreements with new and existing accounts
- Navigated and interacted with senior level executives of organizations of all sizes to create specific game plans and execute the onboarding of new clients and grow existing accounts
- Crafted and delivered tailored customer solutions addressing specific needs in products, services, and pricing
- Analyzed reports and data to pinpoint market opportunities and cultivate targeted accounts
- Developed strong partnerships with all key accounts and vendors
- Northeast & Central Regions
Assistant Store Manager
Cole Haan
Estero, Florida
02.2014 - 06.2015
- Assisted Store Manager in implementing strategic initiatives to achieve store goals and objectives
- Focused on core accountabilities of revenue generation, establishing brand selling and service culture, ensuring operational excellence, managing product and visual merchandising, and fostering team success.
- Assisted in daily store operations and staff management.
- Trained new employees on company policies and customer service standards.
- Oversaw inventory control and product organization on the sales floor.
Account Manager
Modern Business Concepts
Indianapolis, Indiana
08.2013 - 01.2014
- Acquired and retained customers, establishing and maintaining a profitable client base.
- Launched Indianapolis market, expanding geographical reach and attracting new clients.
- Recruited and trained account managers, enhancing team capacity.
- B2B 100% commission outside sales representative for Fortune 500 Company (Staples)
Account Manager
Core Communications
Houston, Texas
01.2011 - 01.2013
- Focused on customer acquisition and sales retention, establishing and maintaining profitable client base in designated area.
- Conducted outside sales in B2B environment for Fortune 500 company, Staples, leading to increased market presence.
- Recruited and trained new account managers, improving overall team capabilities and service delivery.
Health & Life Insurance Broker
First Family Insurance
Lehigh Acres, Florida
01.2008 - 01.2011
- Commissioned insurance agent and broker, provided tailored insurance solutions to clients.
- Assessed clients' financial needs and situations by scheduling appointments and evaluating their coverage and investment strategies.
- Developed a base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects by utilizing mailings and phone solicitation
- Presented to company-sponsored gatherings and community groups on financial well-being, enhancing awareness and understanding of insurance options.
Store Manager
Guess Inc.
Estero, Florida
01.2007 - 01.2008
- Managed sales and profitability to consistently meet or exceed store expectations in sales, payroll, shrink, and conversion.
- Ensured high customer service standards through ongoing assessment, coaching, and follow-up with team.
- Oversaw recruitment and hiring processes within the HR department.
Polo Specialist
Dillard's
Boardman, Ohio
01.2006 - 01.2007
- Exceeded sales and profitability goals by consistently maximizing personal sales.
- Delivered exceptional customer service by addressing customer needs and adhering to non-negotiable sales standards.
- Assisted customers with fitting and product knowledge to enhance shopping experience.
- Coordinated visual displays to highlight new polo arrivals and seasonal promotions.
Assistant Manager
Express
Boardman, Ohio
01.2003 - 01.2006
- Supported the Store Manager by managing the operational execution of the store, enhancing customer experiences and driving sales growth.
- Coordinated daily operations to ensure efficient store functioning.
- Trained and mentored staff on customer service best practices.
- Executed visual strategies, recruited and trained associates, and managed backroom processes to reduce shrink.
- Managed inventory levels and organized stockroom for optimal accessibility.
Education
Bachelor of Science - Business Management
Youngstown State University
Youngstown, OH05-2007
Skills
- Product development
- Client relations management
- Team leadership
- Financial management
- Strategic planning
- Revenue generation
- Entrepreneurial leadership
- Customer acquisition
References
Available on request
Professional Overview And Strengths
- Over 23 years of experience in sales and management with leading national brands and products.
- Specialization in sales strategy and planning, traditional and integrated marketing and customer relations.
- Excellent listening and communications skills with unique ability to nurture, develop and maintain positive, productive relationships with internal and external clients.
- An articulate, entrepreneurial, intuitive and organized manager of people and products who thrives under pressure, fosters enthusiastic group performance and adapts quickly to new procedures and operations.
- Easily grasps new technologies and applications, utilize high level of analytical and communication skills to break down information/data into highly effective and efficient communication, and an unrivaled level of determination to win.
Timeline
Founder and President
El Roppo, Inc.
06.2021 - Current
Self-Employed
Self
06.2017 - 06.2021
Commercial Account Manager
Sears Auto Centers
10.2015 - 06.2017
Assistant Store Manager
Cole Haan
02.2014 - 06.2015
Account Manager
Modern Business Concepts
08.2013 - 01.2014
Account Manager
Core Communications
01.2011 - 01.2013
Health & Life Insurance Broker
First Family Insurance
01.2008 - 01.2011
Store Manager
Guess Inc.
01.2007 - 01.2008
Polo Specialist
Dillard's
01.2006 - 01.2007
Assistant Manager
Express
01.2003 - 01.2006
Bachelor of Science - Business Management
Youngstown State University