ALEXANDER MONTAÑA MUÑOZ
Tampa,FL
Summary
Electronic Engineer with more than 24 years of experience. Specialist in technology business and project management development, with advanced training and solid research experience.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Support and Presales Engineer
Telrad Colombia SAS / Telrad Networks
08.2022 - 05.2024
- I coordinated the interaction of multidisciplinary teams in the development of complex projects, achieving time and cost reduction.
- Along with the sales team, I participated in identifying upselling and cross-selling opportunities through technical support and quoting.
- Responsible for the design, development, and implementation of technical training for clients to improve their understanding and use of products.
- I led the implementation of the border surveillance project in four strategic points with innovative teams in the country.
- Developed the technical specifications manual for implementation and operation of border surveillance equipment.
LAC Support Engineer
Alco Advanced Technologies INC
01.2018 - 07.2022
- Developed the improvement process and customer satisfaction, increasing interaction with them and generating new opportunities.
- I trained technical staff in the best practices for implementation, installation and commissioning of highly complex equipment.
- I carried out operation research for new company services.
- I developed the management of opportunities throughout their cycle in terms of requests for proposal (RFP), requests for quotes (RFQ) and requests for information (RFI).
- Performed data analysis to identify trends and patterns in the use of products and services.
- Developed the improvement plan in technical support processes, reducing response times and increasing efficiency.
LATAM Support Engineer and New Technologies
MER Infraestructura Colombia / MER Group
02.2016 - 12.2017
- Developed strategic alliances with suppliers in the implementation of new products.
- I coordinated training and development of the products offered, improving the client's operation.
- I generated new business opportunities with technologies focused on homeland security.
- Negotiated contracts and commercial agreements, ensuring favorable conditions for the company.
- I led the implementation of new technologies in unmanned aircraft in Colombia, generating buybacks and making the project sustainable.
- Implemented project management plans such as definition of scope, time, planning, costs and risk matrices, procurement, performance of quality control, testing, product delivery and final payment.
Project Manager
Grupo Serra
02.2012 - 12.2015
- Supervised the fulfillment of the project objectives, ensuring client satisfaction.
- I optimized the available resources to maximize the profitability of the projects.
- Developed and maintained strong relationships with key suppliers and customers.
Comercial Director
SV Ingeniería
06.2008 - 01.2012
- I restructured the company's commercial area, obtaining an annual sales increase of more than 15%.
- Developed and led a high-performance sales team, achieving a 15% increase in monthly sales.
- Build strong relationships with strategic suppliers, resulting in reduced procurement costs.
- Implemented marketing strategies that generated a 30% increase in the customer base.
Product Manager
Links S.A.
07.2005 - 02.2008
- Developed and executed a pricing strategy increasing sales margin.
- Improved customer satisfaction by developing and launching a new line of products, generating new opportunities.
- I optimized the service development process, reducing implementation times and increasing team efficiency.
Education
Commercial Management Specialization
La Sabana University
01.2011
Telecommunications Project Management, Specialization
Politécnico Grancolombiano
01.2002
Electronic Engineer
Antonio Nariño University
01.1666
Skills
- Problem Solving
- Teamwork
- Leadership and self-management
- Ethical Behavior
- Analytical Reasoning
- Communication Skill
- Critical Thinking
- Continuous learning
- Customer engagement
- Solution selling
- Sales support
- Product demonstration
- Requirements analysis
Certification
- PMP Project Management Professional.
- ITIL Foundation.
- Scrum Fundamentals Certified
- Six Sigma Yellow Belt Professional
LANGUAJES
Spanish native
English C1
Timeline
Support and Presales Engineer
Telrad Colombia SAS / Telrad Networks
08.2022 - 05.2024
LAC Support Engineer
Alco Advanced Technologies INC
01.2018 - 07.2022
LATAM Support Engineer and New Technologies
MER Infraestructura Colombia / MER Group
02.2016 - 12.2017
Project Manager
Grupo Serra
02.2012 - 12.2015
Comercial Director
SV Ingeniería
06.2008 - 01.2012
Product Manager
Links S.A.
07.2005 - 02.2008
Telecommunications Project Management, Specialization
Politécnico Grancolombiano
Electronic Engineer
Antonio Nariño University
Commercial Management Specialization
La Sabana University
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