Alexander Moreno
Summary
Friendly and efficient professional devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
3
3
years of professional experience
Work History
Customer Service Associate (CSA)
Lowe's
09.2022 - Current
- Assisted customers by helping them find and select items, as well as providing product information
- Stocked, replenished, and organized inventory with precise execution and effectiveness.
- Maintained a tidy sales floor, adhering to store protocols and safety regulations.
Sales Associate/Cashier
T.J. Maxx
05.2021 - 08.2021
- Successfully managed cash, processed payments, and developed effective interpersonal skills to foster relationships. Established reputation for precise fund management resulting in reduced discrepancies.
- Aided customers with their purchases, item searches and enrollment in reward programs, resulting in increased sales figures, customer satisfaction and loyalty.
- Enhanced sales prospects through effective placement of products in visually appealing merchandise displays. Performed restocking and organization tasks for efficient inventory management.
Education
BBA - Business Administration
Miami Dade College
Miami, FLAlumni -
Coral Reef Senior High School
01.2022
FBLA Graduate (Future Business Leaders of America) -
Academy of Business and Finance
Skills
- Bilingual in English and Spanish
- Certified in Microsoft Word
- Certified in Microsoft PowerPoint
- Customer service
- Inbound and Outbound Calling
- POS System Operation
- Appointment Scheduling
Timeline
Customer Service Associate (CSA)
Lowe's
09.2022 - Current
Sales Associate/Cashier
T.J. Maxx
05.2021 - 08.2021
BBA - Business Administration
Miami Dade College
Alumni -
Coral Reef Senior High School
FBLA Graduate (Future Business Leaders of America) -
Academy of Business and Finance