Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Murphy

Columbus,OH

Summary

Proven professional, adept in data accuracy and customer service, with significant experience at Precision Business Services and Walt Disney World Resort. Excelled in maintaining confidentiality and resolving guest issues, demonstrating a strong problem-solving ability and attention to detail. Achieved a high efficiency rate in data entry tasks, ensuring both accuracy and client satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Data Entry Clerk

Precision Business Services
01.2021 - Current
  • Completes data entry tasks with accuracy and efficiency.
  • Follows established procedures to enter and process data correctly.
  • Inputs data accurately and efficiently for 1,200 clients.
  • Organizes, sorts, and checks input data against original documents.
  • Prioritizes tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Maintains strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.

Customer Service Representative

Walt Disney World Resort
07.2019 - 07.2020
  • Greeted thousands of guests each day entering Hollywood Studios.
  • Answered questions from guests.
  • Helped guests resolve any ticket and/or touch point issues.
  • Managed long lines quickly and efficiently.
  • Ensured guests did not leave the park with any prohibited items.
  • Provided and maintained a safe work area for coworkers, as well as guests.

Education

Certificate - Medical Assistant

Larock Healthcare Academy
Columbus
10-2024

Bachelor of Science - Psychology

Baldwin Wallace University
Berea
12-2017

Skills

  • Data Entry
  • Data accuracy
  • Accuracy and Attention to Detail
  • Fast Typing Speed
  • Customer Service-Oriented
  • Strong Problem Solver

Certification

  • Basic Life Support (BLS)/ CPR - American Heart Association.
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).

Timeline

Data Entry Clerk

Precision Business Services
01.2021 - Current

Customer Service Representative

Walt Disney World Resort
07.2019 - 07.2020
  • Basic Life Support (BLS)/ CPR - American Heart Association.
  • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).

Certificate - Medical Assistant

Larock Healthcare Academy

Bachelor of Science - Psychology

Baldwin Wallace University
Alexander Murphy