Alexander Nelson
Minneapolis,MN
Summary
Seasoned Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Student Unions & Activities
09.2022 - Current
- Worked closely with student managers and adult faculty to coordinate sales.
- Processed orders and accurately accounted for products received.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Train and guide new student employees with work expectations and tasks
Cashier
Target
06.2020 - Current
- Helped front desk lower fulfillment times to 2 minutes on average, down from 3.5 minutes
- Engage with customers to meet their needs.
- Help Guests return items.
- Organize returned merchandise.
- Delegated tasks regarding coworker breaks and covering shifts
- Helped to bring in a new computer operating system to the returns desk.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions and offered product advice.
- Worked a managerial position helping coordinate customer service department on a busy afternoons.
Education
Bachelor of Arts - History
University of Minnesota - Twin Cities
Minneapolis, MN05.2026
Skills
- Spanish Speaker
- Customer Relations
- Inventory Stocking
- Payment Processing
- Problem Solving
- Detail-Oriented
- Customer Transactions
- Work Task Prioritization
- Exceptional Communicator
- Honest and Ethical
- Technically Proficient
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Student Unions & Activities
09.2022 - Current
Cashier
Target
06.2020 - Current
Bachelor of Arts - History
University of Minnesota - Twin Cities
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