Alexander Newsom
Hamilton,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Delivery Associate
Flying Pig Logistics
West Chester, OH
09.2023 - Current
- Enhanced delivery efficiency by optimizing route planning and time management.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
- Collaborated with team members to meet tight deadlines during peak delivery periods.
Relationship Banker
General Electric Credit Union
Fairfield, OH
07.2022 - 02.2023
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
Selling Business Manager
Dillards Department Store
Kenwood, OH
01.2022 - 07.2022
- Streamlined business processes by implementing new project management tools and techniques.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
- Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Children's Director
Oak Lake Baptist Church
Sugar Land, TX
01.2019 - 08.2021
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Worked with directors and board members to develop lesson plans and special events for children.
Warehouse Order Picker
Humana
West Chester, OH
01.2017 - 01.2019
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Maintained a safe working environment by adhering to OSHA guidelines and proper use of personal protective equipment.
- Ensured accurate inventory control through meticulous documentation and timely reporting of discrepancies.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Streamlined the order picking process by implementing effective storage organization techniques for easy product retrieval.
Education
No Degree - Biblical Studies
Grace Christian University
Grand Rapids, MIHigh School Diploma -
Hamilton High School
Hamilton, OH05.2015
Skills
- Safety Protocols
- Deadline Adherence
- Decision Making
- Problem Solving
- Customer Service
- First Aid Knowledge
- Conflict Resolution
- Time Management
Timeline
Delivery Associate
Flying Pig Logistics
09.2023 - Current
Relationship Banker
General Electric Credit Union
07.2022 - 02.2023
Selling Business Manager
Dillards Department Store
01.2022 - 07.2022
Children's Director
Oak Lake Baptist Church
01.2019 - 08.2021
Warehouse Order Picker
Humana
01.2017 - 01.2019
No Degree - Biblical Studies
Grace Christian University
High School Diploma -
Hamilton High School