Alexander Nicolais
Cataula,GA
Summary
Dependable college student committed to providing outstanding customer service and assistance with experience in high performance environments. Maintains customer satisfaction by smoothly resolving customer request needs and concerns.
Overview
4
4
years of professional experience
Work History
Administrative Support Coordinator
Nicolais Enterprises, LLC
Midland, GA
02.2022 - 03.2024
- Provided assistance to support daily operations of management.
- Ensure all office supplies were ordered, received and stocked.
- Performed miscellaneous duties to include post office, bank deposits and correspondence with CPA firm
Host
Texas Roadhouse Restaurant
Columbus, GA
04.2021 - 10.2021
- Answered questions about hours, seating and menu information.
- Took reservations and to go orders by phone,
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Supported servers, food runners and bussers with keeping dining area ready for guest
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Food Delivery Driver
Door Dash
Columbus, GA
07.2020 - 06.2021
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty
- Verified orders prior to completing deliveries to avoid customer complaints
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Education
BBA - Business Administration And Management
Columbus State University
Columbus, GA05-2025
Skills
- Time Management
- Providing Support to Others
- Excellent customer service with a friendly attitude
- Food safety awareness
- Coordinating and manage logistical tasks
- Computer and technology skills
Timeline
Administrative Support Coordinator
Nicolais Enterprises, LLC
02.2022 - 03.2024
Host
Texas Roadhouse Restaurant
04.2021 - 10.2021
Food Delivery Driver
Door Dash
07.2020 - 06.2021
BBA - Business Administration And Management
Columbus State University
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