Alexander Norris
Orlando,Florida
Summary
I am very devoted and hardworking in everything I do. I can quickly and accurately identify key issues when deciding or solving a problem or task. Additionally, an experienced worker in Retail, I bring enthusiasm, dedication and an exceptional work ethic while always having high energy and a goal to provide positive guests and customer relations.
Overview
7
7
years of professional experience
Work History
Merchandise Supervisor
Orlando Magic
01.2018 - Current
- 4+ Years Supervisor Experience
- Works day to day operations in the Team store as well as game day operations for Orlando Magic Basketball
- 6 +years warehouse and inventory experience
- Very Trusted doing screen printing and using the heat press to make customized jerseys for basketball fans
- Knows the POS system very well and has lots of money handling experience
- Organized store merchandise locations and displays to promote and maintain visually appealing environments
- Conducted Interviews to bring in the right candidates that would fit the team best.
- Greeted, serviced and thanked all customers
- Merchandised new stock to appeal to customers, grab attention and drive sales
- Answered customer questions regarding store merchandise, department information and pricing
- Maintained neat and clean work areas for professional appeal
- Special Events I have worked with Orlando Magic 2019 Playoffs 2020 playoffs 2023 playoffs.
Merchandise Supervisor
Fanatics, Orlando City
01.2018 - Current
- Manages day to day and Game Day operations in merchandise for Orlando City Soccer Club
- 5+years warehouse and experience
- Trained, mentored and oversaw team members to drive performance and sales excellence
- Manages all Heat pressing and jersey Customization orders for sport fans
- Monitors POS systems around the stadium, quickly jumping on any register when needed
- Warehouse and Inventory control experience
- Stocks and displays all merchandise locations around the stadium, Organized store merchandise racks by size, style and color
- Always an effective worker when on the floor interacting with customers, knowing the product and understanding the guests needs
- Special events I have worked with Fanatics 2019 MLS All Star Game 2019, 2020 Arnold Palmer Invitational 2019 US men’s National Team 2020 U.S
- Women's Soccer SheBelievesCup Tampa Bay Bucs Games Super Bowl 2020
Hardlines Team Member
Target
- Worked at 3 different store locations
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Listened to customer needs and desires to identify and recommend optimal products
- Assisted customers with locating and choosing merchandise in any store department
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Education
Associate of Arts - Business
Daytona State College
Daytona Beach, FL05.2018
High School Diploma -
Lake Howell High School
Winter Park, FL05.2015
Skills
- Sales
- Store Merchandising
- Product Knowledge
- Merchandise Movements
- Store organization
- Cash Handling
- Equipment operation
- Marketing Knowledge
- Product inventory counts
- Product Sales
Accomplishments
Former College Soccer player, played at Eastern Florida State and Daytona State, I balanced my time of playing Soccer, getting a degree and having a part time job.
Timeline
Merchandise Supervisor
Orlando Magic
01.2018 - Current
Merchandise Supervisor
Fanatics, Orlando City
01.2018 - Current
Hardlines Team Member
Target
Associate of Arts - Business
Daytona State College
High School Diploma -
Lake Howell High School
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