ALEXANDER OBANDO JUAREZ
Irvington,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Dispatcher Agent
Freelancer at Web Traffic Gurus
08.2023 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained updated and detailed records of calls in physical and electronic database.
Customer Service Representative
Webhelp
08.2021 - 01.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Internship
Selina
01.2020 - 06.2020
- Period of 3 months
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Waiter and Wine seller/Contracting for events
Casa Ipa
06.2017 - 01.2018
Education
Business Administration
01.2023
Tourist and Hotel Administration -
UNAN-Farem Carazo
01.2016
Bachelor of Science and Letters -
Father Benito Piccar
San Marcos, Carazo01.2014
Skills
- Social Proactive
- Good teamwork
- Adaptable to change
- Data Entry
- Fast Learning
- Stress Tolerance
Furthertraining
- English as Foreign Language (EFL), Keiser University, San Marcos, Carazo, 2015-2016
- Course of Reception and Customer Service, Inatec, 2017
- Intermediate Excel Course, UNI, 2023
Personal Information
- Age: 25
- Date of Birth: 10/21/98
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Dispatcher Agent
Freelancer at Web Traffic Gurus
08.2023 - 03.2024
Customer Service Representative
Webhelp
08.2021 - 01.2023
Internship
Selina
01.2020 - 06.2020
Waiter and Wine seller/Contracting for events
Casa Ipa
06.2017 - 01.2018
Business Administration
Tourist and Hotel Administration -
UNAN-Farem Carazo
Bachelor of Science and Letters -
Father Benito Piccar
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