Dynamic professional with strong skills in employee motivation and relationship building. Experienced in developing training materials and conducting performance reviews, leading to increased team engagement and improved sales outcomes.
Overview
2
2
years of professional experience
Work History
Sales Team Manager
Globe Life
Brunswick, OH
07.2024 - 10.2025
Led sales team in achieving monthly targets through effective coaching and performance monitoring.
Developed training materials to enhance product knowledge and improve sales techniques among team members.
Implemented strategic sales initiatives resulting in increased customer engagement and retention rates.
Fostered a collaborative team environment, encouraging open communication and sharing of best practices.
Conducted regular performance reviews, providing constructive feedback to drive individual and team success.
Store Manager
Chick-fil-A
Youngstown, OH
06.2023 - 01.2024
Supervised daily operations to ensure efficient service and customer satisfaction.
Trained and mentored team members on best practices for food safety and customer interaction.
Managed inventory levels, ensuring stock availability while minimizing waste.
Coordinated staff schedules to optimize labor costs and maintain operational efficiency.
Developed training materials to enhance employee performance and engagement.
Oversaw compliance with health regulations, maintaining high standards of cleanliness and safety.