Alexander Patino
Waiter On The Way
Pompano Beach,FL
1
Certification
1
year of professional experience
Dynamic food service professional with a strong focus on customer satisfaction, honed at Waiter On The Way. Expert in multitasking and cash handling, I consistently ensured accurate order delivery and maintained a clean environment. My ability to adapt in fast-paced settings enhanced dining experiences, fostering positive relationships with patrons and kitchen staff alike.
Work History
Food Waiter
1 Year 5 Months- Provided exceptional customer service, ensuring positive dining experiences for patrons.
- Assisted in menu navigation, offering recommendations based on guest preferences.
- Learned food safety standards and maintained cleanliness in dining area.
- Collaborated with kitchen staff to ensure timely delivery of orders.
- Handled payment processing efficiently, ensuring accurate transactions.
- Adapted to fast-paced environment, managing multiple tables simultaneously.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma
- 3.6 Weighted GPA
- 3.3 Core GPA
- Member Of Big Brothers Big Sisters, and Spanish national honor society
- Active Member of Latinos in action
- 4 active years in marching band
- 520 school service hours accomplished
- Awarded A honor roll, AB honor roll Excellent in geometry, 1st 2rd and 3rd on bilingual competition for 2 consecutive years , close up conference competition recognition, professional participation on 3 bilingual conferences, industry Scholar designation degree, Do the right thing award. Outstanding senior leadership award.
Skills
Strong multitasking
Customer service focus
Cleanliness
Professional appearance
Memory retention
Order accuracy
Cultural sensitivity
Menu design
Order taking
Cash handling
Accurate money handling
Certification
entrepreneurship and small businesses (ESB) and Project management (PMI)
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food Waiter
Waiter On The Way
05.2024 - 10.2025Read More
Coconut Creek High School
High School Diploma
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