
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
i was responsible for helping customers with items and knowing extensive store knowledge because i had to know where each item was and what aisle it was on. i was also responsible for shopping for people's online orders and bringing the items to them or to their car.
Customer Engagement
Relationship Building
Online chat and email
Payment management
Customer Retention
Team training and development
Troubleshooting