Summary
Overview
Work History
Education
Timeline
Generic

Alexander Rabe

Ames,IA

Summary

Proven problem-solver and communicator, excelled in roles with the Iowa Army National Guard and Mom's Meals, enhancing customer loyalty and operational safety. Demonstrated adaptability and a positive attitude, leading to a top performer status and improved operations. Skilled in customer service and troubleshooting, consistently exceeding performance metrics.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Mom's Meals
Ankeny, IA
05.2022 - 01.2023
  • Averaged 500+ calls a week
  • Used CRM to maintain customer database
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Exceeded call performance metrics consistently, earning recognition as a top performer within the team.

Range Operator

Iowa Army National Guard
Johnston, IA
05.2024 - 08.2024
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to new soldiers and team members.
  • Gave safety briefings for different National Guard units

Education

Bachelor of Science - Marketing/Sales Certificate

Iowa State University
Ames, IA
12.2024

Timeline

Range Operator

Iowa Army National Guard
05.2024 - 08.2024

Customer Service Representative

Mom's Meals
05.2022 - 01.2023

Bachelor of Science - Marketing/Sales Certificate

Iowa State University
Alexander Rabe