Alexander Reinoso
Sherman Oaks,CA
Summary
Driven and detail-oriented professional with a proven track record at Ventura Collision Center, enhancing office efficiency and customer satisfaction. Skilled in data entry and customer service, I successfully managed vehicle progress and negotiations with insurance companies. Demonstrated ability to improve workflow and expedite repair processes, showcasing a positive attitude and exceptional time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Ventura Collision Center
12.2023 - 10.2024
- Enhanced office efficiency by managing drop offs, organizing files, kept track of vehicle progress , supplements , payments and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ensured accurate and reasonable estimates too customers as well as a break down of the entire operation
- Assisted with line matching estimates as well as downloading estimates off of CCC
- Kept track of totaled vehicles as well as negotiate prices with the insurance companies
- Ensured all files had payment before final pick-up
- Check in vehicles , took 4 corners photo , uploaded photos of vehicles to CCC and created files
Bodyshop Assistant
All City Collision Center
07.2018 - 12.2023
- Expedited repair processes by coordinating parts orders and deliveries with suppliers as needed.
- Improved workflow by assisting technicians with vehicle disassembly, repair, and reassembly tasks.
- Replaced and repaired vehicle parts according to work order instructions.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Learned to prepare bumpers and body panels , mask entire vehicle
Education
High School Diploma -
Options For Learning
Encino, CASkills
- Customer service
- Positive attitude
- Responsible
- Time management
- Data entry
- Organizing and categorizing
- Hard working
- CCC knowledgeable
- TESLA EPC
- Collision Link
- Mitchell
Certification
Automotive Appraisal Academy
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Ventura Collision Center
12.2023 - 10.2024
Bodyshop Assistant
All City Collision Center
07.2018 - 12.2023
High School Diploma -
Options For Learning
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