ALEXANDER REISIG
Customer Service Representative
Tyler,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Language
Work History
Food Runner
Stanley's Famous Pit BBQ
07.2023 - Current
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Greeted customers and provided outstanding customer service.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Lead Client Service Representative
Triple R Properties
05.2023 - Current
- Assisted in the development of marketing materials aimed at attracting new clients, contributing to company growth.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Wrote contracts to outline sales and purchases of properties.
Perishable Stocker
Super 1 Foods
12.2022 - 05.2023
- Maximized storage space efficiency by organizing the perishable stock area according to product type and expiration dates.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Adhered to food safety regulations, ensuring proper storage conditions for all perishable items at all times.
- Maintained clean and organized store shelves for an improved shopping experience.
Online Personal Shopper
Walmart
08.2020 - 10.2022
- Efficiently selected and fulfilled online grocery orders, maintaining speed and precision in a high-volume environment.
- Utilized handheld devices and inventory management tools to locate, scan, and bin items with 98%+ accuracy.
- Coordinated substitutions with customers to ensure satisfaction and promote personalized shopping experiences.
- Verified order contents, staged for pickup, and loaded products into customer vehicles while upholding safety protocols.
- Maintained product integrity by storing items in appropriate temperature zones.
Education
High School Diploma -
Huntsville High School
Huntsville, TXReal Estate License -
Tyler Junior College
Tyler, TX05-2026
Skills
Exceptional customer service
Inventory accuracy and fulfillment
Inventory Management Systems
Product Selection & Substitution
Effective communication
Time Management & Prioritization
Collaborative teamwork
Conflict resolution
Adaptable in dynamic environments
Adherence to Safety & Quality Standards
Timeline
Food Runner
Stanley's Famous Pit BBQ
07.2023 - Current
Lead Client Service Representative
Triple R Properties
05.2023 - Current
Perishable Stocker
Super 1 Foods
12.2022 - 05.2023
Online Personal Shopper
Walmart
08.2020 - 10.2022
High School Diploma -
Huntsville High School
Real Estate License -
Tyler Junior College