Microsoft Office
Alexander Richardson
Business Manager
Oregon City,OR
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 6-year history of successful industry performance.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Small Business Manager
Phil's Auto Clinic
Lake Oswego, OR
08.2016 - Current
- Reviewed sales and expense records to make proactive adjustments to policies and procedures.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Assisted with hiring process and training of new employees.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Student Worker
Oregon State University
Corvallis, OR
02.2014 - 07.2016
- Worked in team environment to maintain high levels of productivity.
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Took and followed detailed directions from others.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
Education
Bachelor of Science - Managerial Economics
Oregon State University
Corvallis, OR 09.2012 - 07.2016
Skills
Operational leadership
Cross-functional communication
Customer Relationship Management
Financial Management
Business planning
Business Development
Financial administration
Software
Quickbooks
Python
SQL
Timeline
Small Business Manager
Phil's Auto Clinic
08.2016 - Current
Student Worker
Oregon State University
02.2014 - 07.2016
Bachelor of Science - Managerial Economics
Oregon State University
09.2012 - 07.2016