Summary
Overview
Work History
Education
Skills
Software
Work Availability
Quote
Timeline
AccountManager
Nathan Gaulin

Nathan Gaulin

Operations Business Manager
Derby,KS

Summary

Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical 20-year history of successful industry leading performance. Veteran in Business management with top-level skills in the development of people and their teams. Likeable personality and customer-focused background coupled with expertise in accountability and attention to detail. Ready to tackle new challenges and build success with exciting organization.

Overview

26
26
years of professional experience

Work History

Small Package-Operations Business Manager

United Parcel Service Inc
Wichita , Kansas
11.2001 - 06.2022
  • Scope of Hierarchy included, but not limited to overseeing 230 union employees, and 25 non-union management employees.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
  • Brought in new business connections and revenue generation opportunities by improving networking strategies.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor customer service.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Oversaw and improved deliveries through proactive coordination of daily operations.
  • Improved business profits through innovative cost containment.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Used coordination and planning skills to achieve results according to schedule.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team-building activities to enhance working relationships. As well as labor hearings at local and two state level.
  • Carried out day-to-day duties accurately and efficiently.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Collaborated with team members to achieve target results.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Exceeded goals through effective task prioritization and great work ethic.

Business Owner/Operator

Self-employeed
Derby, KS
03.2017 - Current
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Followed up on delinquent tenants and coordinated collection procedures.

Education

BBA - Business Management

Thomas Edison State University
Trenton, NJ

Liberal Arts And General Studies

Johnson County Community College
Overland Park, KS

Liberal Arts And General Studies

Cowley County Community College
Wichita, KS

High School Diploma -

Derby High School
Derby, KS

Skills

Operational leadership

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Software

Microsoft Word

Microsoft Excel

PowerPoint

Expense/Accounting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Try not to become a man of success. Rather become a man of value.
Albert Einstein

Timeline

Business Owner/Operator

Self-employeed
03.2017 - Current

Small Package-Operations Business Manager

United Parcel Service Inc
11.2001 - 06.2022

BBA - Business Management

Thomas Edison State University

Liberal Arts And General Studies

Johnson County Community College

Liberal Arts And General Studies

Cowley County Community College

High School Diploma -

Derby High School

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Nathan GaulinOperations Business Manager