Alexander Rivera
Santa Fe Springs,CA
Summary
Accomplished Sr. QAQC Specialist with a proven track record at Traffic Management Incorporated, enhancing project efficiency and product quality through expert problem-solving and rigorous QAQC processes. Skilled in AutoCAD and team collaboration, significantly improved engineering project outcomes. Demonstrated strong communication skills by effectively training and supervising teams, boosting performance and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sr. QAQC SPECIALIST
Traffic Management Incorporated
09.2019 - Current
- Followed all company policies and procedures to deliver quality work.
- Enhanced project efficiency by creating detailed AutoCAD drawings for various engineering projects.
- Maintained organized digital filing system, enabling efficient retrieval of archived drawings when needed.
- Supported value engineering review processes.
- Improved product quality by implementing rigorous QAQC processes and procedures.
- Reviewed and approved engineering change requests, ensuring that modifications maintained product quality and conformed to project specifications.
Key Holder Supervisor
Wireless Vision LLC T-Mobile TPR
07.2016 - 08.2019
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Barista Trainer
Starbucks
01.2014 - 07.2016
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Handled cash and processed payments accurately to avoid errors.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Promoted additional items with beverages, increasing store sales.
Education
Bachelor of Science - Civil Engineering
Universidad Catolica De Honduras
Honduras11.2013
No Degree - Animation And Special Effects
East Los Angeles College
Monterey Park, CASkills
Expert Problem Solving
Documentation Management
Quality Assurance
AutoCAD Shortcut Commands
Team Collaboration
2D Drafting Proficiency
Strong Communication Skills
Civil Drafting Techniques
Digital Sculpting
Animation pipeline understanding
3D Modeling and Animation
Microstation knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sr. QAQC SPECIALIST
Traffic Management Incorporated
09.2019 - Current
Key Holder Supervisor
Wireless Vision LLC T-Mobile TPR
07.2016 - 08.2019
Barista Trainer
Starbucks
01.2014 - 07.2016
Bachelor of Science - Civil Engineering
Universidad Catolica De Honduras
No Degree - Animation And Special Effects
East Los Angeles College