Alexander Rodriguez
The Bronx,NY
Summary
Bilingual and dependable customer service professional with experience in warehouse operations, delivery support, and retail service. Strong in inventory scanning, package tracking, and workplace cleanliness. Ready to help maintain accurate records, respond to inquiries, and support smooth team workflow.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Warehouse Associate
DJZ2 Amazon Delivery Station
Carlstadt, New Jersey
07.2025 - 10.2026
- Scanned labels using handheld devices for accurate package tracking.
- Sorted packages for Amazon delivery station scan and staging workflows.
- Loaded delivery routes onto carts and trailers for outbound dispatch.
- Used pallet jacks to move items to and from warehouse locations.
- Followed warehouse safety rules during lifting, sorting, and transport.
- Kept shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
- Assisted in loading finished goods onto delivery vehicles as required.
Grocery Clerk
Brooklyn Harvest Market
Queens, New York
08.2026 - 09.2026
- Assisted customers with product location, pricing, and special requests.
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Answered questions and inquiries per shift regarding products, prices, and availability.
- Stocked grocery shelves and backroom displays at Brooklyn Harvest Market.
- Stocked shelves, rotated merchandise and ensured product freshness.
- Rotated perishable products to maintain fresh produce and dairy presentation.
- Reviewed expiration dates and removed damaged goods from sales areas.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Built attractive endcap displays featuring seasonal market merchandise.
- Identified and quickly handled spill clean-up.
Seafood Clerk
Giant Food
Bethesda, Maryland
06.2026 - 08.2026
- Assisted customers with seafood selections and preparation questions.
- Greeted customers and answered their questions regarding seafood selection, prices, and availability.
- Maintained seafood counter cleanliness using Giant Food sanitation standards.
- Cleaned and sanitized display cases daily to ensure customer safety.
- Stocked fresh seafood cases and rotated product for freshness.
- Checked product temperatures and followed Giant Food food safety rules.
- Stored products at appropriate temperatures according to health regulations.
- Wrapped, labeled, and priced seafood for refrigerated display.
- Trayed and iced seafood products for appealing presentation.
- Removed expired items and organized backroom seafood inventory.
- Worked safely and efficiently when handling seafood products.
- Cut, wrapped, weighed and tared seafood department products.
- Instructed customers on proper cooking techniques for various types of seafood items.
- Steamed Lobster, Crabs, and Shrimp for customers while following the steaming protocol and safety.
Sales Associate
Champs Sports
The Bronx, New York
04.2025 - 07.2025
- Assisted customers with footwear and apparel selections on the Champs Sports sales floor.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered product questions about brands, sizes, and fit.
- Greeted customers and provided exceptional customer service.
- Processed purchases and returns using retail point-of-sale systems.
- Restocked shelves and organized merchandise displays to support store presentation.
- Maintained clean, organized sales areas and stockroom spaces.
- Collaborated with team members to support daily store operations.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Delivery Bicycle Service
Uber Eats Food
The Bronx and Manhattan, New York
10.2024 - 04.2025
- Navigated high-density New York City traffic and street grids using real-time GPS apps (Google Maps, Waze) to maintain a high on-time delivery rate.
- Managed multiple concurrent pick-ups and drop-offs across busy urban neighborhoods, cutting transit time down per order.
- Maintained a high customer satisfaction and rating score through polite communication, careful food handling, and accurate order verification.
- Operated autonomously with minimal supervision, tracking daily metrics, completion rates, and weekly performance goals via the Uber Driver Platform.
- Followed local municipal traffic laws, bicycle safety protocols, and food-transit temperature standards.
Hydroponic Farm Associate Internship
Good Shepherd Services, Dewitt Clinton High School
The Bronx, NY
11.2024 - 02.2025
- Cultivated crops at school farm supporting Good Shepherd Services youth programs
- Prepared soil, compost, and planting beds for seasonal farm operations
- Planted seeds, transplants, and vegetables using safe gardening practices
- Harvested produce and sorted farm goods for classroom and community use
- Cleaned tools, equipment, and work areas to uphold farm safety standards
- Assisted students and staff during hands-on farm learning activities
- Monitored plant health and reported issues to Good Shepherd Services supervisors
- Harvested fruits and vegetables at peak ripeness according to customer specifications.
- Packaged harvested produce for shipping or sale in local markets.
Cashier
Brooklyn Harvest Market
Queens, New York
06.2024 - 09.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Scanned groceries and processed cash, card, and EBT payments accurately.
- Collected payments and provided accurate change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed other duties as assigned by management.
Cashier
Super Foodtown
Manhattan, New York
06.2023 - 04.2024
- Greeted shoppers and provided friendly service at Super Foodtown checkout lanes.
- Scanned groceries and processed cash, card, and EBT payments accurately.
- Bagged items carefully and organized orders for customer pickup and carryout.
- Verified prices, coupons, and promotions using store register systems.
- Balanced register drawer and reported cash discrepancies to supervisors.
- Refilled receipt paper, bags, and checkout supplies during busy shifts.
- Assisted customers with returns, exchanges, and basic store policy questions.
- Maintained clean checkout areas and followed Super Foodtown service standards....
Education
High School Diploma -
Lower East Side Prep High School
145 Stanton St, New York, NY 1000206-2025
Skills
- BILINGUAL
- Customer service
- Inventory scanning
- Barcode scanning
- Package tracking
- Team collaboration
- Warehouse safety
- Workplace cleanliness
- Loading and unloading
- Order picking and processing
- Food handling
- Pallet jack operation
- Route loading
- Stock rotation
- Pallet jacking
- Warehouse tools operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- New York State Drivers License Class D
Timeline
Grocery Clerk
Brooklyn Harvest Market
08.2026 - 09.2026
Seafood Clerk
Giant Food
06.2026 - 08.2026
Warehouse Associate
DJZ2 Amazon Delivery Station
07.2025 - 10.2026
Sales Associate
Champs Sports
04.2025 - 07.2025
Hydroponic Farm Associate Internship
Good Shepherd Services, Dewitt Clinton High School
11.2024 - 02.2025
Delivery Bicycle Service
Uber Eats Food
10.2024 - 04.2025
Cashier
Brooklyn Harvest Market
06.2024 - 09.2024
Cashier
Super Foodtown
06.2023 - 04.2024
High School Diploma -
Lower East Side Prep High School