Rafael Perez
Tucson,AZ
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Amazon - DTU2 AMZL Delivery Station
Tucson, Arizona
03.2023 - 12.2024
- Sorted packages into containers for delivery routes.
- Unloaded shipments from inbound loads into an automated conveyor.
- Helped distribute packages into designated sections for sorting associates.
- Helped label packages to ensure accurate sortation and delivery.
- Stage delivery routes ready for driver pickup.
Yard Marshall
Amazon - DTU2 AMZL Delivery Station
Tucson, Arizona
03.2023 - 12.2024
- Conducted daily coordination with station managers, upstream transportation partners, and carriers to ensure all trailers arrived and departed on time, safely, and without defects.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Documented damaged, inaccurate, or missing products and reported them to management, along with submitting escalation tickets.
- Tracked and documented inbound and outbound loads via computerized warehouse management systems and physically completed the dock for yard flow management.
- Directed a dock crew of associates by implementing a plan on a daily basis regarding which trailer shipments needed to be prioritized for unloading and loading.
- Inspected the yard daily to ensure inventory accuracy.
- Communicated with fellow Yard Marshall and provided a proper hand-off while setting up the dock for following shifts.
Learning Ambassador
Amazon - DTU2 AMZL Delivery Station
Tucson, Arizona
03.2023 - 12.2024
- Assisted in on-boarding processes, providing support to new team members.
- Conducted one-on-one and group tutorials for students who needed extra help with assignments.
- Developed and implemented strategies to enhance team performance, improve processes, and boost results through role-playing, lectures, and tutorials.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
- Set up presentations and provided the required equipment for training paths.
- Assisted PA and AM by filling in for roles such as SQA (Safety, Quality, Assurance) and Problem Solver during the off-boarding season.
- Tracked FSAF (First Scan Attempt Fail) offenders, and conducted coaching while monitoring improvement.
- Took charge of rectifying missorts and hunting dwellings with the purpose of meeting scan compliance expectations to ensure customer delivery satisfaction.
Education
High School Diploma -
Nosotros Academy
Tucson, AZSkills
- Data entry
- Bilingual
- Leadership skills
- Quality control
- Warehouse operations
- Excel Proficiency
Timeline
Warehouse Associate
Amazon - DTU2 AMZL Delivery Station
03.2023 - 12.2024
Yard Marshall
Amazon - DTU2 AMZL Delivery Station
03.2023 - 12.2024
Learning Ambassador
Amazon - DTU2 AMZL Delivery Station
03.2023 - 12.2024
High School Diploma -
Nosotros Academy
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