Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexander Roman

Mesquite

Summary

Proven leader and skilled problem-solver, adept in time management and decision-making. At Silver Shield Inc., enhanced customer satisfaction and ensured high-quality service. Expert in optimizing routes and safety protocols with Costal Plains LLC, significantly improving efficiency. Demonstrates exceptional team leadership and customer service abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dallas Manager

Silver Shield Inc.
11.2019 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Completed various tasks within set deadlines.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Crude Oil Hauler

Costal Plains LLC
05.2016 - 07.2019
  • Increased driver awareness by participating in ongoing training sessions focused on industry best practices, safety protocols, and regulatory updates.
  • Demonstrated strong problem-solving skills when encountering unexpected issues during transportation or delivery operations.
  • Reduced transport time by optimizing travel routes based on traffic, weather, and road conditions.
  • Mitigated risks associated with transporting hazardous materials by diligently following federal regulations as well as company policies.

Education

Highschool Diploma - Gender Studies

NTJC
McKinney, TX
06.1999

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

Class A CDL TX

Winteam scheduling software

Level 4 PPO current in TOPS

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Dallas Manager

Silver Shield Inc.
11.2019 - 12.2024

Crude Oil Hauler

Costal Plains LLC
05.2016 - 07.2019

Highschool Diploma - Gender Studies

NTJC

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