Alexander Romero
Plumas Lake,California
Summary
Dynamic Supervisor with a proven track record at UPS, where I spearheaded training programs and optimized service delivery, boosting customer satisfaction. Skilled in operations management and employee motivation, I excel in creating efficient teams and reducing turnover. My approach combines attention to detail and goal-oriented strategies to achieve outstanding results.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
5
5
years of professional experience
Work History
Supervisor
UPS
07.2020 - Current
- Developed training programs for enhanced employee performance.
- Conducted performance reviews to support employee development.
- Trained staff on best practices to enhance service delivery.
- Increased customer satisfaction with streamlined service procedures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Education
High School Diploma -
Wheatland Union High
Wheatland 06-2019
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Employee motivation
- Complex Problem-solving
- Operations management
Timeline
Supervisor
UPS
07.2020 - Current
High School Diploma -
Wheatland Union High
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