Alexander Sessoms

**Independent Contractor

• Food delivery, customer service, time management, navigation & communications.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Monitor live security cameras, review breach footage & write reports/export videos
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in staff hiring/reviewing qualifications for new employees

• Call center, process orders, customer service, troubleshooting & communications.
• Streamlined communication processes by establishing clear channels between drivers, dispatchers, and management.
• Inventory control of product

• Box office, concessions, cash handling, usher/porter & customer service.
• Learned all required tasks quickly to maximize performance.

• Daily third-shift delivery of major news publications (NYT, WSJ, NY Post & more)
• Maintained punctual delivery times for consistent customer service experience.

• Opening/closing duties, cash handling/POS, sales, customer service & inventory.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

• High-volume inbound call center, administrative assistance.
• Meeting targeted sales goals/quotes monthly.
• Identified customer issues with products or services, investigated causes and initiated resolutions.
• Troubleshooting issues