Alexander Sharpe
Middletown,DE
Summary
Top-level Sales Consultant with a proven record of exceeding sales targets and a strong commitment to law and justice. Passionate about leveraging business acumen to drive societal change, supported by a robust background in undergraduate research aimed at uplifting communities. Demonstrates a unique blend of sales expertise and dedication to pursuing a legal education.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Sales Consultant
CarMax
Newark, DE
09.2023 - Current
- Ranked in the top 100 for sales company-wide
- I achieved the position of the number one sales consultant in my store.
- Grossed over $500,000 in sales per month for the company.
- Assist customers in finding the best vehicle to suit their needs by providing expert guidance and recommendations.
- Build and analyze finance applications, carefully assessing customers' financial situations to facilitate informed purchasing decisions.
- Negotiate and persuade customers to consider extended warranties and additional services, ensuring comprehensive coverage and satisfaction.
- Guide insurance coverage options, explaining terms, conditions, and benefits, to ensure customers make well-informed decisions.
- Collaborated with the team to discuss successful sales techniques and ways to implement such strategies.
- Promoted accessories and cross-sold additional products and services through the use of active persuasion.
- Researched industry trends, competition landscape, and pricing strategies to inform decisions related to sales initiatives.
- Developed strong product knowledge to advise customers about solutions for their needs better.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Developed large base of repeat clientele through various methods, including quick return phone calls and truthful responses to questions.
- Motivated sales staff to exceed sales targets by boosting morale with team-building activities and encouraging friendly competition.
- Managed the entire sales process from prospecting, lead generation, qualification, negotiation and closing.
- Reduced process lags by training employees on best practices and protocols.
- Collaborated with product managers to successfully execute sales strategies.
- Produced sales documents, finalized deals and filed records.
- Ensured compliance with company standards in regards to quality control processes at each stage of the sale cycle.
Summer Internship
Delaware Attorney General's Office
06.2023 - 08.2023
- Collaborated with victim service specialists to support and assist individuals affected by criminal activities.
- Gained firsthand experience by attending trials in Superior Court, observing courtroom proceedings, and learning about the legal process.
- Participated in daily hearings in the Court of Common Pleas, gaining insight into court operations and procedures.
- Proactively communicated with victims, providing updates on the status of their cases, and addressing any questions or concerns they may have had.
- Engaged with victims in court, explaining legal processes such as pleas and trials to ensure they understood their rights and options
- Analyzed arrest reports and efficiently distributed cases to the appropriate departments within the Attorney General’s Office, contributing to streamlined case management.
- Volunteered in various community engagement projects and events, fostering positive relationships between the Attorney General’s Office and the community.
- Attended events at the Department of Corrections work release center, engaging in meaningful conversations with partially incarcerated individuals and gaining valuable insights into the criminal justice system
Sales Associate
Lidl US
03.2022 - 05.2023
- Managed cashier duties efficiently, ensuring accurate transactions and excellent customer service
- Provided front-end leadership by supervising and coordinating cashier activities to maintain smooth operations and minimize wait times
- Took on the role of a baker, preparing fresh baked goods according to company standards and recipes
- Handled money transactions securely and responsibly, maintaining proper cash handling procedures and accountability
Inside-Out Student
University of Delaware
08.2022 - 01.2023
- I completed the University of Delaware Inside-Out Prison Exchange Program, which is a class that takes place in a state prison alongside incarcerated individuals who are registered as students.
- This eye-opening course involved lots of group work, idea-sharing, and understanding people from a variety of backgrounds.
Summer Research Scholar
University of Delaware
06.2022 - 08.2022
- Worked with my professor/mentor to determine if race is related to wrongful convictions within the US criminal justice system
- We analyzed the National Registry of Exonerees (NRE) to determine the similarities between people who were wrongly convicted and later released
- Additionally, I learned how different municipalities handle wrongful convictions, and how Delaware handles the issue at a state level
- At the end of the summer, I gave a presentation on our findings and what can be done in the future to lower the chances of wrongful convictions
Fulfilment Associate
Lowe's Companies, Inc.
08.2019 - 03.2022
- Earned employee of the Month award seven times, including recognition in the first month of hire, for consistently exceeding performance expectations and demonstrating dedication to customer service
- Provided leadership and organization to the store front end during multiple Coronavirus outbreaks, ensuring adherence to safety protocols and maintaining a safe shopping environment for customers and staff
- Managed various responsibilities including cashier duties, customer service desk operations, and online order fulfillment to ensure seamless customer experiences
- Demonstrated excellent problem-solving skills by effectively resolving customer-related issues, and maintaining high levels of customer satisfaction
- Processed orders from manufacturers with attention to detail and accuracy, ensuring timely delivery of products to customers
Customer Service Associate
Modell's Sporting Goods
06.2019 - 10.2019
- Cashier
- Customer service
- Processed online purchases from customers in-store
Education
Bachelor of Arts - Criminal Justice and Corrections
University of Delaware
05.2024
Skills
- Community Engagement
- Court Proceedings
- Legal Document Analysis
- Group Work
- Data Analysis
- Legal Research
- Analytical Skills
- Public Speaking
- Microsoft Office
- Sales analysis
- Problem Solving
- Sales training
- Relationship building and rapport
- Court trial attendance
- Document tracking
Certification
Human Subjects Protections: Social, Behavioral, and Educational Focus - CITI Program, 10/01/22, 10/01/25.
Accomplishments
- Dean's List, Fall 2022.
- Invited to attend conferences and celebration for the top 33% of CarMax employees
Timeline
Senior Sales Consultant
CarMax
09.2023 - Current
Summer Internship
Delaware Attorney General's Office
06.2023 - 08.2023
Inside-Out Student
University of Delaware
08.2022 - 01.2023
Summer Research Scholar
University of Delaware
06.2022 - 08.2022
Sales Associate
Lidl US
03.2022 - 05.2023
Fulfilment Associate
Lowe's Companies, Inc.
08.2019 - 03.2022
Customer Service Associate
Modell's Sporting Goods
06.2019 - 10.2019
Bachelor of Arts - Criminal Justice and Corrections
University of Delaware