Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexander Sosa

Hurst

Summary

Dynamic sales representative, excelling in customer relations and driving revenue growth through strategic upselling. Adept at building strong client relationships and utilizing CRM software to enhance service delivery. Recognized for exceptional interpersonal communication skills and a commitment to client satisfaction.

Overview

5
5
years of professional experience

Work History

Sales Representative

Bluesuncorp
04.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generate additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintain up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Utilize CRM software to manage client information, track leads, and monitor sales progress.

Cook Trainer

Pluckers
09.2022 - Current
  • Train cooks to maintain clean, organized and sanitary workstations through proper communication and work ethic.
  • Promote a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
  • Cook and present same meals over and over during shifts with exact quality results.

Customer Service Employee

AMC Theatres
04.2020 - 09.2022
  • Customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Prioritizing tasks and maintaining a calm demeanor under pressure.
  • Supported team members in achieving collective goals, fostering a collaborative work environment.
  • Contacted upper management to address any complex customer concerns, delivering comprehensive solutions.

Education

Grapevine High School
Grapevine, TX
05-2023

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Product and service knowledge

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Bluesuncorp
04.2024 - Current

Cook Trainer

Pluckers
09.2022 - Current

Customer Service Employee

AMC Theatres
04.2020 - 09.2022

Grapevine High School

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