Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Sosaya

Visalia,CA

Summary

Dynamic professional with a proven track record at Visalia Adventure Park, excelling in customer service and conflict resolution. Skilled in optimizing operational workflows and ensuring safety compliance, I consistently enhanced customer satisfaction through effective problem-solving and team building.

Overview

3
3
years of professional experience

Work History

Outside Lead/ Shift Lead

Visalia Adventure Park
Visalia, CA
05.2024 - 08.2025
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Identified needs of customers promptly and efficiently.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Improved daily operational plans, developed production schedules, and optimized task flow.

Attractions Attendant

Visalia Adventure Park
Visalia, CA
04.2023 - 08.2024
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Ensured that safety protocols were followed at all times.
  • Delivered crucial safety information to patrons and checked machinery before starting rides.
  • Inspected equipment to detect wear and tear and noted parts needing immediate repair.
  • Resolved customer complaints promptly and courteously.

Playologist

Imagineu Interactive Children's Museum
Visalia, CA
04.2022 - 08.2022
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Homeschool
Visalia
06-2024

Associate of Arts - Psychology

College of The Sequoias (In Progress)
Visalia

Skills

  • Customer service
  • Conflict resolution
  • Data analysis
  • Team building
  • Safety compliance
  • Problem solving

Timeline

Outside Lead/ Shift Lead

Visalia Adventure Park
05.2024 - 08.2025

Attractions Attendant

Visalia Adventure Park
04.2023 - 08.2024

Playologist

Imagineu Interactive Children's Museum
04.2022 - 08.2022

High School Diploma -

Homeschool

Associate of Arts - Psychology

College of The Sequoias (In Progress)
Alexander Sosaya