Alexander Soto
Monmouth Junction,NJ
Summary
Versatile and detail-oriented professional with a proven track record in security and customer service at Robert Wood Johnson Hospital. Excelled in emergency response and relationship management, enhancing facility safety and client satisfaction. Skilled in time management and conflict de-escalation, significantly improving operational efficiency and team cohesion.
Overview
5
5
years of professional experience
Work History
Security Officer
Robert Wood Johnson Hospital
03.2024 - Current
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Parts Advisor
Bell Audi
01.2022 - 12.2023
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Organized parts storage and stocked inventory according to established guidelines.
Driver
UPS
11.2019 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Education
Diploma -
Old Bridge High School
Old Bridge, NJ06.2015
Skills
- Detail-oriented
- General security
- Superior customer service
- Emergency response
- Relationship building and management
- Conflict de-escalation
- Time management
Timeline
Security Officer
Robert Wood Johnson Hospital
03.2024 - Current
Parts Advisor
Bell Audi
01.2022 - 12.2023
Driver
UPS
11.2019 - 01.2020
Diploma -
Old Bridge High School
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