Alexander Stefaniak
Somerset,NJ
Summary
Driven and customer-focused, I excelled as a Delivery Driver at Piazza Orsillo, enhancing customer satisfaction through timely and accurate deliveries. Leveraging skills in time management and customer service, I increased repeat business, demonstrating a positive attitude and reliability. Proficient in GPS technology, I ensured efficiency in every task, embodying teamwork and collaboration.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Piazza Orsillo
08.2020 - 07.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Increased repeat business by providing friendly and professional service to customers.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
- Assisted with sorting and organizing stockroom items.
- Maintained cleanliness of counter/dining areas of restaurant, restocking when needed.
- Oversaw other counter workers between deliveries
Education
No Degree - Engineering
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2025
Associate of Science - Engineering
Raritan Valley Community College
Somerville, NJ05.2022
High School Diploma -
Franklin Township High School
Somerset, NJ06.2020
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Punctual and Reliable
- Loading and unloading
- Heavy Lifting
Interests
Member of JROTC in High School
Performed in band and marching band in Middle School and High School
Founding member of Encore Drum Corp
Member of NJ Youth Symphony
Member of stage crew/set building crew for school plays in SGS Intermediate, Franklin HS and Villagers Community Theater
Timeline
Delivery Driver
Piazza Orsillo
08.2020 - 07.2024
No Degree - Engineering
Rutgers, The State University of New Jersey
Associate of Science - Engineering
Raritan Valley Community College
High School Diploma -
Franklin Township High School