ALEXANDER STONE
Domino's
belton,MO
11
years of professional experience
Manager with service-industry experience leading employee training, daily operations, scheduling, and budgeting. Improves customer satisfaction by resolving 11+ issues per week, quickly and using feedback to tighten service standards. Supports stronger store performance through staff development, multitasking, and vendor communication.
Work History
MANAGER
2 Months- Mentored and trained new employees on company policies and procedures.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
MANAGER AND COOK
10 Years 11 Months- I was a cook and front in cashier.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Provide the best customer service as possible.
- I was responsible for training new employees.
GENERAL MANAGER
5 Months- Built and maintained relationships with vendors and suppliers.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Recruited team members to maintain adequate staffing levels.
- Used customer feedback for improving operations and building brand loyalty.
PICKER PACKER
4 Months- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Collaborated with other team members to meet production goals on time.
- Identified and located products within warehouse after reading orders.
DISHWASHER
1 Month- Performed daily cleaning duties including mopping floors, wiping counters, disposing of trash, and washing walls.
- Cleaned and sanitized all dishes, utensils, and equipment as required by health department regulations.
- Completed beginning or closing shift duties as directed by management.
- Kept work area and equipment clean throughout shift.
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils.
FROZEN AND DAIRY STOCKER
5 Months- Followed store policies regarding product returns and exchanges accurately.
- Assisted other team members with inventory management tasks as needed.
- Processed incoming orders for dairy items in a timely manner.
- Maintained cleanliness of the dairy section by sweeping, mopping, and organizing shelves.
- Restocked empty shelves quickly in order to maintain adequate product availability for customers.
CASHIER
6 Months- Stayed at the front end checking out customers.
- Received truck order, and put items away in a correct manner.
- Providing customer support when needed.
Skills
Customer service
Staff management
Staff training
Inventory management
Vendor management
Shift scheduling
Budget control
Employee onboarding
Documentation and reporting
Performance management
Labor cost control
POS system operation
Cash reconciliation
Sales forecasting
Loss prevention
Food safety compliance
Conflict resolution
Timeline
MANAGER
Domino's
09.2024 - 11.2024Read More
GENERAL MANAGER
Domino's
01.2023 - 06.2023Read More
PICKER PACKER
Chewy warehouse
09.2022 - 01.2023Read More
DISHWASHER
Texas Roadhouse
06.2018 - 07.2018Read More
FROZEN AND DAIRY STOCKER
Walmart
04.2017 - 09.2017Read More
MANAGER AND COOK
Gj's fish and chicken
09.2015 - 2022Read More
CASHIER
Family Dollar
03.2014 - 09.2014Read More