Alexander S. Toschi
Chandler,AZ
Summary
Highly motivated and results-oriented individual with a consistent history of surpassing expectations in every endeavor. Continuously seeks out new challenges to drive systemic change and advocate for the betterment of the community and its residents.
Overview
10
10
years of professional experience
Work History
Community Resource Navigator
Chicanos Por La Causa
10.2024 - Current
- Assist individuals, and their families, connect with resources needed to thrive within their community - including housing, healthcare, education, employment opportunity and financial aid.
- Follow-up with clients and provide additional information or ensure successful resource access.
SALES AND MARKETING COORDINATOR
Solution Interface
11.2023 - 10.2024
- Created and maintained relationships with key clients, partners, and vendors.
- Developed and coordinated customer and market-facing communication activities.
- Leveraged project management software and spreadsheets to track sales and marketing activities.
- Utilized CRM to support updates and information for key activities or initiatives.
- Generated leads through networking events, cold calling, and email campaigns, and social media platforms such as LinkedIn.
ASSOCIATE ACCOUNT EXECUTIVE
Yelp
08.2022 - 11.2022
- Utilized effective communication techniques to ensure positive customer relationships.
- Maintained accurate records of all client interactions in our CRM system.
- Generated leads through cold calling and email campaigns.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
BARISTA
Harbinger Coffee
08.2021 - 06.2022
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
DELIVERY DRIVER
Doordash
10.2020 - 08.2021
- Managed multiple tasks simultaneously while delivering goods within specified time frames
BARTENDER/BARISTA, EVENT STAFF COORDINATOR
Changing Hands and First Draft Book Bar
03.2019 - 04.2020
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
- Developed extensive knowledge of beer, wine, spirits, and other beverages to ensure accuracy when taking orders
- Utilized strong salesmanship skills to upsell drinks and appetizers
- Utilized problem-solving skills to quickly resolve any issues that arose during events
- Organized and managed events, including setting up decorations and equipment
SALES REPRESENTATIVE
Garden Goddess Ferments
09.2018 - 03.2019
- Developed and maintained strong customer relationships and networks within designated sales territory
FOOD AND BEVERAGE SERVER
Snooze A.M. Eatery
06.2017 - 03.2019
- Developed strong communication and customer service skills while working as a Food and Beverage Server in a fast-paced environment
- Performed cashiering functions by closing checks and preparing end-of-shift paperwork
- Utilized knowledge of ingredients in menu items to provide customers with accurate information about their meals
SHIFT MANAGER/KEY HOLDER
Original Chopshop Co
02.2016 - 06.2017
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation
EVENT STAFF MEMBER
Atlasta Catering Co
10.2014 - 11.2015
- Assisted with set-up and clean-up of event equipment
- Provided exemplary customer service when interacting with event attendees
OPINION EDITORIAL WRITER
Sierra Club
- Participated in brainstorming sessions with other writers to generate new story ideas
- Edited copy for clarity, grammar, spelling, punctuation, and style
- Generated ideas for opinion pieces based on current events and trends
Education
Bachelor of Arts - Political Science
Arizona State University
Tempe, AZ05.2020
Skills
- Client Development and Retention
- Interpersonal Communication Skills
- Market Research
- Brand Promotion
- Digital Marketing
- Promotions and Marketing Strategies
- Social Media Proficiency
- Collaborative teamwork
- Analytical and Critical Thinking
- Partnership building
Timeline
Community Resource Navigator
Chicanos Por La Causa
10.2024 - Current
SALES AND MARKETING COORDINATOR
Solution Interface
11.2023 - 10.2024
ASSOCIATE ACCOUNT EXECUTIVE
Yelp
08.2022 - 11.2022
BARISTA
Harbinger Coffee
08.2021 - 06.2022
DELIVERY DRIVER
Doordash
10.2020 - 08.2021
BARTENDER/BARISTA, EVENT STAFF COORDINATOR
Changing Hands and First Draft Book Bar
03.2019 - 04.2020
SALES REPRESENTATIVE
Garden Goddess Ferments
09.2018 - 03.2019
FOOD AND BEVERAGE SERVER
Snooze A.M. Eatery
06.2017 - 03.2019
SHIFT MANAGER/KEY HOLDER
Original Chopshop Co
02.2016 - 06.2017
EVENT STAFF MEMBER
Atlasta Catering Co
10.2014 - 11.2015
OPINION EDITORIAL WRITER
Sierra Club
Bachelor of Arts - Political Science
Arizona State University
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