Alexander Taylor
Long Beach,US
Summary
Insurance Specialist with 8+ years of experience in the insurance industry, adept at assisting members with diverse policies and generating new business through strategic sales techniques. Recognized for developing and implementing successful sales strategies, leading to significant growth and client retention. Proven ability to manage teams, handle customer complaints, and excel in marketing roles, showcasing a strong sense of urgency and adaptability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Specialist
AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA
04.2018 - Current
- Assist members with their existing auto, home, classic car, umbrella insurance policies.
- Cross sell, look for new opportunities for new policies. Gain new business.
- Specialized in selling auto, home, classic car, boat, and umbrella insurance.
- Regularly prospect and generate new business through leads and referrals.
- Counseling prospects and policyholders on coverage and limits that best fits their needs.
- Developed and implemented sales strategies, resulting in significant growth of new insurance policies and client retention.
- Attained distinction as top AAA membership agent for four consecutive years.
Manager
Chick-Fil-A
03.2017 - 04.2018
- Assisted in team management during shifts. Assigned positions to team members based on operational requirements. Supported coordination efforts to improve workflow efficiency.
- Resolved guest complaints through effective communication and problem-solving techniques.
- Managed comprehensive banking operations to ensure financial efficiency.
- Achieved increased customer engagement through successful catering events. Enhanced restaurant reputation by creating and hosting memorable special events. Contributed to marketing efforts by supporting event logistics and planning.
- Recognized as Marketing Employee of the Year for 2017, demonstrating exceptional performance and commitment.
Package Handler
UPS
10.2016 - 06.2017
- Transitioned from seasonal employee during holiday peak to permanent part-time role to ensure continuity and support ongoing operations.
- Streamlined package sorting operations by efficiently categorizing over one thousand packages per hour into designated bins for timely shipment.
- Executed loading and unloading operations for trailers to ensure timely delivery.
Education
Highschool Diploma - undefined
Polaris High School
01.2017
Skills
- Executed daily tasks with precision and efficiency
- Demonstrated proactive urgency in addressing critical tasks and deadlines
- Managed unscheduled project workflows to ensure timely completion
- Embraced rapid adaptation to diverse environments and challenges
Certification
- License, Active Resident Personal Lines Broker-Agent License
- License #: 0M39010
Timeline
Insurance Specialist
AUTOMOBILE CLUB OF SOUTHERN CALIFORNIA
04.2018 - Current
Manager
Chick-Fil-A
03.2017 - 04.2018
Package Handler
UPS
10.2016 - 06.2017
Highschool Diploma - undefined
Polaris High School