Alexander Torres
Plano,TX
Summary
Footwear professional with comprehensive experience in team management and sales strategy within footwear sector. Known for effectively collaborating with team members to meet and exceed sales targets and adapting to dynamic retail environments. Expertise in inventory control and customer service, ensuring operational excellence and positive shopping experience.
Overview
6
6
years of professional experience
Work History
Footwear Team Lead
Academy Sports and Outdoors
05.2021 - Current
- Mentored new employees on company policies, procedures, and best practices for superior job performance.
- Achieved higher customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
Order Fulfillment Associate
Academy Sports and Outdoors
07.2020 - 05.2021
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
Cashier Team Lead
Academy Sports and Outdoors
10.2018 - 07.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Assisted customers by answering questions and fulfilling requests.
Education
No Degree - Business Analytics
Collin County Community College
Plano, TX06-2026
High School Diploma -
Plano East Senior High School
Plano, TX06-2018
Skills
- Department Organization
- Customer Service
- Sales and retail experience
- Team leadership
- Complex Problem-solving
- Staff training and development
Timeline
Footwear Team Lead
Academy Sports and Outdoors
05.2021 - Current
Order Fulfillment Associate
Academy Sports and Outdoors
07.2020 - 05.2021
Cashier Team Lead
Academy Sports and Outdoors
10.2018 - 07.2020
No Degree - Business Analytics
Collin County Community College
High School Diploma -
Plano East Senior High School
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