Tyler Keener
Kyle,TX
Summary
Dynamic Footwear Team Lead at Dicks Sporting Goods with a proven track record in enhancing store operations and driving sales through effective stock replenishment and visual merchandising. Skilled in employee training and fostering brand awareness, I excel in creating a positive team environment that boosts productivity and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Footwear Team Lead
Dicks Sporing Goods
Hurst, TX
02.2022 - 03.2026
- Supervised daily footwear operations to ensure optimal inventory levels and product availability.
- Trained and mentored team members on customer service standards and product knowledge.
- Implemented visual merchandising strategies to enhance in-store displays and drive sales.
- Collaborated with management to develop promotional plans that increased foot traffic.
- Monitored team performance metrics, identifying areas for improvement and training needs.
- Managed stock replenishment processes, reducing out-of-stock instances through effective planning.
- Resolved customer inquiries and concerns promptly, enhancing overall shopping experience.
- Analyzed sales data to forecast trends, adjusting strategies to maximize revenue potential.
- Boosted store reputation through excellent customer service, addressing concerns promptly, and offering tailored solutions.
- Enhanced visual merchandising standards by creating eye-catching displays and ensuring proper product placement.
- Built and maintained productive working relationships with team members and set and maintained high standards of performance in footwear sales.
- Mentored new employees on company policies, procedures, and best practices for superior job performance.
- Mastered footwear products and industry trends and applied expertise to generate maximum customer satisfaction.
- Improved team productivity by providing ongoing coaching, feedback, and support to staff members.
- Demonstrated inspirational attitude that contributed to positive team and sales environment.
Skills
Store operations
Stock replenishment
Brand awareness
Employee scheduling
Organization
Footwear construction
Department organization
Certification
Bike / E bike builder
Timeline
Footwear Team Lead
Dicks Sporing Goods
02.2022 - 03.2026