Alexander Wagner
Cincinnati
Summary
Dynamic Operations Supervisor with a proven track record at Neovia Logistics, enhancing operational efficiency and customer satisfaction through effective operations management and staff supervision. Skilled in fostering team productivity and reducing turnover by over 20%, showcasing strong leadership and performance monitoring abilities. Excelled in sales at Premium Ultrasound, driving revenue growth through strategic client engagement and exceptional service.
Overview
14
14
years of professional experience
Work History
Operations Supervisor
Neovia Logistics
03.2017 - 01.2025
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Salesperson
Premium Ultrasound
01.2011 - 01.2017
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Expanded customer base through targeted prospecting and networking efforts.
- Implemented effective sales strategies to maximize revenue generation.
Education
High School Diploma -
Mt Healthy High School
Mt. Healthy, Ohio05-2004
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
Timeline
Operations Supervisor
Neovia Logistics
03.2017 - 01.2025
Salesperson
Premium Ultrasound
01.2011 - 01.2017
High School Diploma -
Mt Healthy High School