Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Wagner

Cincinnati

Summary

Dynamic Operations Supervisor with a proven track record at Neovia Logistics, enhancing operational efficiency and customer satisfaction through effective operations management and staff supervision. Skilled in fostering team productivity and reducing turnover by over 20%, showcasing strong leadership and performance monitoring abilities. Excelled in sales at Premium Ultrasound, driving revenue growth through strategic client engagement and exceptional service.

Overview

14
14
years of professional experience

Work History

Operations Supervisor

Neovia Logistics
03.2017 - 01.2025
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.

Salesperson

Premium Ultrasound
01.2011 - 01.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Implemented effective sales strategies to maximize revenue generation.

Education

High School Diploma -

Mt Healthy High School
Mt. Healthy, Ohio
05-2004

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Timeline

Operations Supervisor

Neovia Logistics
03.2017 - 01.2025

Salesperson

Premium Ultrasound
01.2011 - 01.2017

High School Diploma -

Mt Healthy High School
Alexander Wagner