ALEC WALLIS
St. Petersburg,FL
Summary
Customer-focused hospitality and sales professional with a strong background in arena concessions, bar service, and commission-based sales. Brings reliable cash handling, upselling, food safety, and team support during fast-paced events, along with photography and video work that supports adaptability in live settings.
Overview
19
19
years of professional experience
Work History
Concessions Worker
Benchmark International Arena
Tampa, FL
09.2025 - Current
- Served guests at arena concession stands with prompt, friendly service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Restocked concession supplies during busy event periods.
- Supported teammates during event setup, rushes, and breakdown.
- Followed food safety and alcohol service guidelines. Operated grills, deep fryers and griddles safely to avoid accidents or injury.
Barista
Cafe Arnone
Cleveland, Ohio
04.2026 - Current
- Delivered friendly, knowledgeable service to earn customer satisfaction and resolve concerns.
- Executed daily stand setup and breakdown to ensure smooth operations.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service challenges.
- Proposed new drink ideas and provided solutions to enhance team collaboration.
Server
Copia Wine Restaurant, Red Robin, Pi Pizza, Gringo Tacos
St. Louis, MO
01.2008 - 01.2022
- Balanced timely check-ins, accurate orders, and quality customer interactions to enhance dining experience.
- Upsold high-margin appetizers and drinks, contributing to increased overall sales.
- Maintained up-to-date knowledge of menu and promotions, tailoring recommendations to guest preferences and dietary restrictions.
Sales Associate
American Freight
St Louis, MO
01.2020 - 06.2022
- Sold $600K in merchandise for the store in 2021.
- Boosted sales by building strong customer relationships and identifying their needs.
- Managed sales orders, credit applications, and cash handling in commission-based role.
- Maintained accurate inventory logs to ensure timely and reliable order fulfillment.
Personal Financial Consultant
PNC
01.2015 - 01.2017
- Assessed client financial needs and proposed tailored personal banking strategies.
- Enhanced customer retention through specialized services and product offerings.
- Produced new and existing credit/checking accounts, loan and credit applications, and cash handling.
- Performed detailed reporting and auditing to ensure compliance with state and federal regulations.
Director of Photography
Shoot Now Photo
01.2014 - Current
- Established Shoot Now Photo, a photo and video business specializing in concerts, portraits, weddings, and corporate events; coordinated bids and requests, managed contracts and equipment, and cultivated strong client relationships.
- Directed photography and produced promotional content for Travers Automotive, enhancing dealership visibility and engagement.
- Tour Photographer and videographer for a LA-based record label, Mind of Genius; coordinated shoots, toured, and oversaw content for recording artists THEY.
- Developed video concepts through storytelling, directed talent, and edited footage to effectively market artists and commercial clients.
- Operated on multi person crew in Camera Operator role filming the live acts for Roots and Blues Music Festival, Summer Camp Music Festival, and others.
- Utilized sound and visual design programs to enhance projects.
- Nationally published photographer (National Space Society, Inked Magazine, ALIVE Magazine).
Customer Service
Hyatt Hotels
06.2011 - 01.2014
- Managed reservations for customers and delivered exceptional service to elite members.
- Recognized as top revenue producer and high converter for Guest Services 2012-2013. Promoted to Team Training Mentor of newly hired employees.
- Received Hyatt Hotels Employee of the Quarter for outstanding performance in 3rd Quarter 2012.
Education
Bachelor's of Science - Marketing and Music Business
SIU Carbondale
Carbondale, IL01-2014
High School Diploma -
Parkway South High
Ballwin, MO05-2009
Skills
- Food safety
- Alcohol service
- Event marketing
- Inventory restocking
- Customer service
- Sales strategies
- Cash management
Personal Information
Title: SALES AND SERVICE PROFESSIONAL PHOTOGRAPER & VIDEOGRAPHER
Affiliations
- Created Damn Good Love Sauce: a flavor and spice kick for both food, drink, and mocktail alternative.
Timeline
Barista
Cafe Arnone
04.2026 - Current
Concessions Worker
Benchmark International Arena
09.2025 - Current
Sales Associate
American Freight
01.2020 - 06.2022
Personal Financial Consultant
PNC
01.2015 - 01.2017
Director of Photography
Shoot Now Photo
01.2014 - Current
Customer Service
Hyatt Hotels
06.2011 - 01.2014
Server
Copia Wine Restaurant, Red Robin, Pi Pizza, Gringo Tacos
01.2008 - 01.2022
Bachelor's of Science - Marketing and Music Business
SIU Carbondale
High School Diploma -
Parkway South High