Alexander White
Fort Thomas,KY
Summary
Detail-oriented professional with extensive experience in staff training and HIPAA compliance. Demonstrated success in enhancing operational efficiency and improving customer satisfaction. Committed to long-term growth within an organization.
Overview
6
6
years of professional experience
Work History
Patient Registration Supervisor
St Elizabeth Healthcare Center
Fort Thomas, KY
04.2025 - Current
- Train new employees on registration protocols and data entry procedures.
- Conducted regular performance reviews to provide feedback on job performance.
- Analyzed financial activities to deliver budgetary insights to managers.
- Implemented improvement strategies to enhance patient satisfaction scores
- Verified patient insurance eligibility and benefits through various insurance portals.
- Collaborated with healthcare providers to obtain necessary documentation for insurance claims.
- Oversaw inventory management of cash supplies and related materials.
Oncology Patient Access Coordinator
University Of Cincinnati Medical Center
Cincinnati, OH
08.2024 - 04.2025
- Coordinated patient scheduling and appointments with healthcare providers to optimize workflow.
- Documented patient medical histories in electronic health records for accurate record-keeping.
- Communicated effectively with patients to address concerns and provide reassurance.
- Managed daily practice operations, including arrangements for diagnostic tests and imaging studies.
- Verified insurance information and updated patient records to ensure accuracy.
- Updated reference materials with Medicare, Medicaid, and third-party payer requirements and guidelines.
Senior Employee Benefits Specialist
USI Insurance Services LLC
Cincinnati, Ohio
10.2021 - 05.2024
- Administered employee benefits programs for diverse client groups.
- Reviewed and updated benefits documentation for accuracy and compliance.
- Assisted in developing communication materials for benefits enrollment campaigns.
- Coordinated annual open enrollment meetings and employee information sessions.
- Maintained accurate records in HRIS for benefits administration purposes.
- Advised human resources staff on proper procedures for handling various types of employee benefit inquiries or requests.
- Performed cost analyses of different benefit plan options available to employers.
Nutrition Services Supervisor
Mercy Health Clermont Hospital
Batavia, Ohio
06.2019 - 05.2021
- Trained and mentored staff on nutrition service protocols and procedures.
- Coordinated catering services for special events such as weddings or banquets.
- Collaborated with vendors to negotiate pricing on products and services.
- Supervised daily nutrition operations in a busy hospital environment.
- Monitored staff availability and adjusted schedules to meet business needs.
- Conducted interviews to assess candidate qualifications and fit.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH04-2027
High School Diploma -
Amelia High School
Batavia, OH05-2016
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OHSkills
- Staff development and training
- Microsoft Office proficiency
- Customer service excellence
- HR administration
- HIPAA compliance
- Electronic recordkeeping
- Scheduling coordination
- Complaint resolution
- Benefits administration
- Compliance documentation
Accomplishments
2020 Sunshine Award - Mercy Clermont Hospital
Timeline
Patient Registration Supervisor
St Elizabeth Healthcare Center
04.2025 - Current
Oncology Patient Access Coordinator
University Of Cincinnati Medical Center
08.2024 - 04.2025
Senior Employee Benefits Specialist
USI Insurance Services LLC
10.2021 - 05.2024
Nutrition Services Supervisor
Mercy Health Clermont Hospital
06.2019 - 05.2021
Bachelor of Science - Human Resources Management
Southern New Hampshire University
High School Diploma -
Amelia High School
Bachelor of Science - Nursing
University of Cincinnati