Alexander Williamson
Mansfield,TX
Summary
I have a detailed and dedicated history of customer support and maintaining computers and other hardware equipment. I also have strong capabilities in the field of programming in both C++ and Java. I enjoy hard work and have a very organized approach to handling equipment. I also pride myself as a college student motivated by improving my abilities in the fields of computer science, cybersecurity, and software development. Task management and support are capabilities that I find my strengths in.
Overview
1
1
year of professional experience
Work History
IT Intern
Waxahachie ISD
Waxahachie, TX
08.2022 - 05.2023
- Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
- Maintained inventory records of all hardware equipment used by the organization.
- Performed troubleshooting on various software applications and systems.
- Assisted crew with setting up technical equipment and operational framework.
- Resolved customer service issues related to IT systems in a timely manner.
- Provided technical and operational support for entire organization.
- Updated hardware, software and security protections with latest standards.
- Supported technical team through flexible and active engagement in variety of hands-on activities.
- Understood and followed oral and written directions.
- Planned and completed group projects, working smoothly with others.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05-2023
Computer Science
Tarrant County College District
Fort Worth, TXSkills
- Javascript
- HTML
- Customer Support
- Software Installation
- Web Development
- System Troubleshooting
- Technical Support
- Equipment Repair
- Software Testing
- Data Review
- Quality Assurance Testing
Affiliations
I am a huge hobbyist and enjoy things like painting, fishing, running, and College learning.
Accomplishments
- I received an A honor roll award in Highschool
Timeline
IT Intern
Waxahachie ISD
08.2022 - 05.2023
High School Diploma -
Waxahachie High School
Computer Science
Tarrant County College District